We loved the cleanliness of the hotel and the friendly and helpful staff. The location was convenient, not far from downtown, and easy to access from the highway. The hotel facilities, including the pool with a giant waterslide, were a hit with our family.

No complaints.

The room was fantastic, with a comfortable bed and all the necessary amenities like a microwave and coffee machine. We had a quick and hassle-free check-in process. The cleanliness of the hotel was impeccable, and the location was convenient. The fact that parking was free and easy to access was a plus.

The hotel offered a delicious breakfast and a good selection of foods in their restaurant. the staff was courteous and helpful, and the check-out process was quick and easy. the location of the hotel was convenient, making it easy to access nearby attractions. the room was clean and had a large whirlpool bath, which was a nice feature.

One negative aspect was that the room was not ready for check-in at the designated time. This caused a delay and inconvenience for us.

The room size was perfect, very clean and well-maintained. The hotel was surprisingly quiet despite being busy with Christmas parties. The water park was absolutely spectacular, with a warm pool and great hot tub. The location was convenient, only a 10-minute drive to Lumina Borealis. We had a fantastic time and will definitely be returning next year!

Nothing not to like.

The customer service was amazing, with staff going above and beyond. The rooms were clean and comfortable, with nice bathrooms. The hotel had a gym and a great-looking pool. Convenient location.

Can't think of anything.

Great service and comfortable rooms. The staff was friendly and accommodating, making sure our needs were met throughout our stay. The room was clean and cozy, providing a pleasant atmosphere. The location is also convenient, with easy access to nearby attractions. I had a positive experience at Ambassador Hotel & Conference Resort

This hotel offers great value for money. The prices were reasonable and affordable, especially considering the included breakfast. The staff were attentive and showed great attention to detail. The location of the hotel was perfect, making it convenient for me to travel between the two areas of the city that I needed to visit.

All was satisfactory with no major issues.

The location of the hotel was perfect for our stay as tourists. We were unable to walk to any restaurants or stores, but the hotel provided a shuttle service to take us wherever we wanted to go. The hotel was situated down a hill at the head of the water park, so we had easy access to all the fun activities. The room we stayed in was spacious and well maintained, with a comfortable bed and a clean bathroom. The staff provided excellent service and the breakfast buffet had a wide variety of delicious options. We also enjoyed the beautiful view of the water park from our room. the hotel's facilities and room advantages made our stay enjoyable.

We were disappointed to find out that the restaurant, pool, and other facilities were under renovation during our stay.

The value for money was excellent, especially considering the prices of other hotels in the area. The staff were friendly and attentive, providing great service throughout my stay. The rooms were clean and well-maintained, with attention to detail. I really appreciated having a mini fridge in the room, it was convenient for storing drinks and snacks. The hotel's location was perfect, situated between the two areas of the city that I needed to visit.

All was okay, nothing to complain about.

We had a great stay at this hotel. the staff went above and beyond to make us feel welcome. We particularly loved the complimentary coffee and the comfortable bed. the location was also fantastic, with easy access to downtown and free parking.

The outdated room decor and lack of modern amenities. the wifi was slow and the TV had limited options.

The check-in staff were great, room was spacious and clean. Hotel was spotless, bed was comfortable. Bathroom was impressive.

We had a great stay at Doubletree By Hilton Kingston. The room was clean and comfortable, with all the essentials provided. The location of the hotel was convenient for our needs, and the parking was ample. The staff was pleasant and accommodating, making the check-in process smooth. I would recommend this hotel for a comfortable and hassle-free stay.

I had a fantastic stay at this hotel. The cleanliness was exceptional, with a spacious and updated bathroom. The hotel facilities were impressive, including a water park that provided entertainment for my children. The staff, especially Quincy at the front desk and the woman working at the bar in the evening, were incredibly friendly and helpful. the hotel provided a comfortable and enjoyable experience for me and my family.

No issues.

Convenient location. Delicious restaurant. Excellent food. Friendly and helpful staff. Well-maintained property.

Rooms fabulous. Staff friendly. Quick check-in/out. Lots of parking. Comfortable beds. Good size suite with kitchenette. Stunning room view. Will stay again.