The breakfast was delicious, and the staff were friendly and helpful. The room was clean and as advertised. The hotel has two floors and no elevator, so ground floor is best for those with mobility issues.

Friendly staff, efficient check-in. Large room with fridge and coffee machine. Cool and clean pool, not crowded. Comfortable bed, extra blanket needed. Quiet room, no noise from hallway or neighbors. Adequate breakfast selection, friendly attendant. Upgraded amenities in an older hotel. Comfortable beds, effective air conditioning. Great breakfast with friendly and kind staff. Accommodating and helpful team.

I had a wonderful stay at the Best Western hotel in Smiths Falls. The check-in process was quick and the staff was friendly and accommodating. The room was clean and the bed was comfortable, ensuring a great night's sleep. The location of the hotel was also convenient, with nearby stores like Walmart and Starbucks.

The room was spacious and the bed was comfortable, allowing for a good night's sleep after a long day of business meetings. The hotel staff was friendly and the check-in and check-out process was quick and efficient. Additionally, the breakfast options provided a wide variety of choices and there was good WiFi connectivity throughout the hotel.

The price of the hotel room seemed a bit high compared to other hotels in the area, especially considering the lack of people during my stay. Additionally, the parking lot could benefit from more shaded spaces, as it was quite hot during my visit.

Exceptional staff, friendly reception, accommodating to special needs, delicious breakfast, personable breakfast host, comfortable room.

Nothing, it was perfect.

The staff at this hotel were incredibly friendly and responsive. We were particularly impressed with Glenda and Dhruv, who were both very helpful with the check-in and check-out process. Another positive aspect was the delicious breakfast that was offered. There was a great variety of options, including sausages, eggs, cereals, breads. It was a great start to our day.

It would have been helpful to know in advance so that we could have made alternative plans. we encountered a situation where the front doors were locked at a certain time and there was no staff at the front desk.

The hotel was exceptionally clean and well-maintained, with immaculate rooms and common areas. The staff was friendly and accommodating, making sure to address any special needs and provide excellent service. The breakfast options were delicious and catered to different dietary preferences. The hotel's location was convenient, close to the Station Theatre and within walking distance of restaurants and grocery stores.

Nothing, all great.

The staff were cheery, positive, and informed. The pool was cool and clean, and not busy during my stay. The bed was just the right firmness, and the room was super quiet. The breakfast selection was adequate, and the staff kept everything fresh. The hotel is conveniently located close to restaurants, shops, and services.

Nothing, it is perfect.

My recent stay at the hotel was fantastic. The staff were incredibly friendly and went out of their way to ensure my satisfaction. I was impressed with how clean and comfortable the rooms were. The included breakfast had a great variety of options and was delicious. I highly recommend this hotel.

The bed was comfortable, pillows were great, breakfast was delicious, and the staff was helpful.

Nothing, it was perfect.

best western in smiths falls didn't disappoint! our recent family vacation was even better than before. the pool was clean and refreshing, the staff was cheerful and helpful, and the breakfast selection was adequate. we slept soundly in comfortable beds and enjoyed the convenience of nearby stores. highly recommended!

More grab bars near the toilet for elderly guests.

The hotel is conveniently located close to downtown, restaurants, and grocery stores. The rooms are spacious and come with a fridge and coffee machine. The staff at the front desk are friendly and efficient.

The toilet in the bathroom may need some repair work or replacement.

Large comfortable room, friendly receptionist, quick check-in and check-out process, good breakfast with diverse options, strong WiFi in room and breakfast area.

The bed & pillows were excellent, staff was personable & helpful. King size bed was wonderful with extra pillows provided. Breakfast was great with plenty of options - make your own breakfast sandwiches, sausages, juices, coffee, cookies, cereals. Many restaurants within walking distance.

Everything was fantastic.

As guests with families, we loved the exceptional staff who made our stay top-notch. Reception was friendly and accommodating to our special needs. The breakfast had delicious options for everyone's taste, and the breakfast host was personable and helpful. We also appreciated the hotel's proximity to stores like Walmart and Starbucks.

Felt right at home, nothing was too much trouble.