The location of the hotel was convenient for our cycling trip, with easy access to the ferry and nearby attractions. The staff was extremely helpful and friendly, making our stay enjoyable. The renovated room was clean and comfortable, providing a peaceful and restful environment.

Felt like VIP, no complaints at all.

I was pleasantly surprised by my recent stay at a hotel in Duncan. The newly renovated room was absolutely gorgeous and impeccably clean. The attention to detail was evident, from the convenient USB ports in the bedside table to the rain showerhead. The little touches, like the artwork showcasing the local area, added a special touch. The staff were friendly and accommodating, making me feel welcome throughout my stay. Plus, being a pet-friendly hotel was a huge bonus. I had a fantastic experience and would highly recommend this hotel.

Recently renovated room. Comfortable bed. Two chairs in room. Surprisingly quiet despite being on highway. Clean and modern. Helpful staff. Impressive improvements made. Will book again.

Absolutely nothing.

I was pleasantly surprised by the convenient location of the hotel in Duncan, as I expected much cheaper rates elsewhere on the island. The room I stayed in was newly renovated and up-to-date, providing a comfortable stay. The bathroom was impressive with modern fixtures and plenty of hot water. The service was top-notch, with friendly staff welcoming both me and my dog. The breakfast was tasty and satisfying, adding value to my stay.

The restaurant within the hotel seemed to have some issues with the food quality and the service.

I got great value for my money at Best Western in Duncan. The room was clean and comfortable, and the location was convenient. The staff treated me with friendliness and promptness.

Breakfast selection could be improved with less sugary options.

Comfortable beds, clean and modern rooms, helpful staff, convenient location, close to Walmart, clean and quiet.

Everything was spot on.

I recently had a wonderful stay at a hotel in Duncan that exceeded my expectations. The staff at this hotel were incredibly friendly and welcoming, going out of their way to make me and my furry friend feel at home. We were given a spacious room with two comfortable queen beds, perfect for a good night's sleep after a long day of traveling. The decor was modern and inviting, with flexible lighting options for both reading and relaxation. The highlight was definitely the bathroom, which had beautiful modern fixtures, a shining tub surround, and an abundance of hot water for refreshing showers. I was impressed with the attention to detail and the comfortable amenities that made my stay a pleasant one.

The only minor drawback was that the carpet in the room could benefit from being replaced.

The hotel is in a great location, making it convenient for families and tourists visiting the area. The rooms looked like new and were very clean, with comfortable beds. The breakfast was amazing, especially considering it was a holiday Monday. It was a bit unique to have to order multiple breakfasts the night before, but the staff explained the process and made it easy to do.

Housekeeping could use some improvements in providing necessary supplies.

I had a great stay at this hotel! The staff were friendly and attentive, and the basic amenities in the room were just what I needed. The location was perfect for me, as it was close to downtown and I had easy access to restaurants with hot food options. The room itself was comfortable, with a very cozy bed and two queen beds for my spouse and me. Plus, having breakfast included was a nice addition.

Everything was satisfactory, no improvements needed.

The location of the hotel was excellent, as it was close to downtown, making it convenient for exploring the area. it was a great starting point for day trips, such as heading back to Victoria from the North of the island or catching the Crofton ferry to Salt Spring. it was nice to find a place in Duncan where I expected much cheaper rates than elsewhere on the island.

Although the room was comfortable and quiet, the restaurant inside the hotel seemed to lack in quality and service, as mentioned in one of the reviews.

We had a fantastic stay at Best Western in Duncan! Our purpose was to explore the Cowichan Valley and enjoy the Wine Festival. The breakfast buffet was amazing, with a wide variety of delicious options. The hotel was clean, comfortable, and exceeded our expectations. The staff were friendly, attentive, and went out of their way to be helpful. The location was great for accessing wineries and exploring the area. Ample free parking was a bonus. We would definitely choose this hotel again!

I recommend this hotel.

We had a fantastic time at a hotel in the Cowichan Valley. The breakfast was out of this world - there was so much variety, from eggs to bacon to waffles to fruit cups. The hotel was also in a great location, close to everything we needed. Plus, the rain shower head was amazing and made our stay even more enjoyable.

That we didn't have a car, which made it a bit inconvenient to explore the area. There were some restaurants within walking distance, but we wished there were more options.

I recently stayed at Best Western in Cowichan Valley for a short trip with my daughter. The room was spacious with a huge bed, and the air conditioning worked perfectly. The front desk staff was pleasant, and we enjoyed the delicious food at the pub. Having Tim Hortons nearby was a blessing. If I'm ever in the area again, I would definitely choose this hotel.

100% Recommend this hotel.

We stayed at Best Western Cowichan Valley Inn for a medical appointment and the location was perfect. The front-end staff were excellent and the CVI lounge staff were also great. The room was quiet and comfortable, which we really appreciated. The highlight for us was the amazing breakfast buffet, offering a variety of delicious options like hashbrowns, bacon, eggs, and even non-dairy milk. a great experience and we will definitely book again!

We do recommend this hotel.

The location was convenient, with easy access to the hotel restaurant and a Tim Hortons nearby. The staff, particularly the front desk guy, was friendly and pleasant to deal with. The jacuzzi tub in our room was a great value for the price we paid.

Couldn't stay longer.