The room was spacious, with a comfortable bed and a clean bathtub. It was perfect for our family with a little one, as he had enough space to crawl and walk around after a long car ride. the complimentary breakfast was a nice touch, with a good selection of food including yogurt and waffles. the staff was friendly and the check-in and check-out process was quick and easy.

There were loud noises from pipes, systems turning on and off, which made it difficult to sleep. It would have been better if the hotel had better soundproofing to ensure a peaceful night's sleep.

Pleasant and efficient staff member. Excellent breakfast with varied options every morning. Awesome staff, friendly and attentive. Convenient location with easy access to nearby restaurants, shops, and grocery store.

Excellent access to hwy 17. Walkable to nearby restaurants, Shoppers Drugs, and grocery store. Clean and comfortable rooms with luxurious bed linens. Lots of free parking. Friendly and knowledgeable staff. Nice breakfast with delicious coffee. 24-hour coffee and hot chocolate machine available.

Nothing negative to say.

Very friendly staff, excellent breakfast, clean place, spacious room, comfortable beds, convenient coffee machine, good options

Nothing negative to say

The staff were excellent - friendly, knowledgeable, helpful, and professional. The room was spacious and very comfortable. The breakfast was tasty with good options. The hotel was clean and well-maintained in every area. I particularly enjoyed the machine for coffee and hot chocolate at any time.

Felt safe, no complaints at all.

This hotel is conveniently located close to the airport and on the outskirts of all main traveling roads, making it easily accessible. The staff was friendly and provided great service, attending to our needs promptly. The basic amenities in the rooms, including the comfortable king bed on the third level, were well-maintained and added to our overall satisfaction. Additionally, the wide variety of options offered in the breakfast included in the stay was a pleasant surprise.

Our stay at this hotel was satisfactory.

The staff was very friendly and helpful. The hotel was clean and had a nice breakfast. The location is close to restaurants and easy to find. Perfect to see the sights.

Nothing, no complaints at all.

I had a wonderful stay at Best Western Thunder Bay Crossroads. The hotel was clean and comfortable, and the location was perfect for my needs. The beds were incredibly comfortable, which was great for someone like me with back problems. Plus, the fact that they allow pets made it feel like a home away from home for me and my furry friend. I highly recommend this hotel for its affordability, cleanliness, and convenient location.

I recently stayed at Best Western Crossroads for a short business trip. The staff was incredibly friendly and helpful, especially when I arrived late at night. The hotel's proximity to the airport was a huge advantage, and I loved that they covered my taxi fare. The breakfast was delicious, with a variety of options to choose from, and the coffee was exceptional. The rooms were spacious, clean, and had luxurious bed linens. Additionally, the location had easy access to the highway, nearby restaurants, and shopping options.

Would recommend this hotel.

Located conveniently on the outskirts of Thunder Bay, Best Western Thunder Bay Crossroads is a great choice for travelers looking for a hotel close to the airport. Situated right across from the airport, it offers easy access for those flying in or out of the city. Additionally, the hotel is in close proximity to all major travel routes in Thunder Bay, making it a convenient choice for road-trippers. With comfortable rooms and clean bathrooms, guests can expect a pleasant and refreshing stay. The friendly and accommodating staff prioritize the needs of their guests, ensuring a positive experience. The breakfast at the hotel is a standout feature, offering a wide variety of options including hot and cold dishes, fruits, cereals, and pastries. The attention to detail and quality service provided by the hotel is praised by many guests, making it a top choice for future visits.

My husband and I recently stayed at a hotel for a 3-day shopping trip. The room was comfortable and very clean, with excellent beds. We were impressed with the good selection of TV channels and the convenience of having a fridge and microwave in our room. The service from the staff was excellent - they were friendly and efficient. One of the things we loved about the hotel was its great location. It had easy access to the expressway and several fast food outlets, as well as Chinese takeaways, pizza places, and even a fish and chips spot nearby. Plus, being just five minutes away from the airport was a bonus. Despite the proximity to the airport, we found the hotel to be quiet during the night. we really enjoyed our stay and will definitely be back.

Excellent access to nearby amenities, clean and comfortable beds, plenty of free parking, varied and good breakfast offerings, courteous and helpful staff.

Nothing it was perfect.

The location of this hotel is perfect for exploring the city, as it is right off the highway and close to many restaurants within walking distance. The rooms were clean, cozy, and had plenty of space, providing a comfortable stay. The staff at this hotel provided excellent service, ensuring that our needs were met and making us feel welcomed. The breakfast offered a decent selection, including omelette, bacon, sausage, waffles.

The noise from traffic and nearby airport affected the quality of sleep.

As a tourist, I loved the welcoming and helpful attitude of the staff. The breakfast room being on the third floor was unusual but added a cool touch. It was also very clean and the food was typical hotel fare. My room was spacious, quiet, and spotlessly clean. Despite the bed being as hard as a rock, I slept amazingly well. Additionally, the hotel's proximity to the airport made it very convenient for travelers.

Felt snug, no reason to complain.

The staff were polite and professional. the breakfast, although traditional, was a nice convenience. the fitness center was satisfactory, with some minor improvements. the hotel offered a comfortable and enjoyable stay.

The location of the hotel was not ideal for my needs. It was slightly isolated from key areas of interest and restaurants.