The front desk staff at Comfort Suites Downtown were incredibly helpful and attentive. When we encountered an issue with our room, they swiftly and efficiently moved us to a more suitable room without any hassle. The bed was comfortable and the room was spotless. The general manager, Jennifer, went above and beyond to ensure our breakfast experience was enjoyable, even accommodating dietary restrictions with a smile. It was evident that she valued her employees as well. I had a great experience at this hotel and would definitely recommend it.

I recently stayed at a hotel in Windsor and had a great experience. The hotel was located in a nice neighborhood off Wyandotte, which had a couple of times of bars and restaurants nearby. It was also conveniently located near the waterfront, which had a great walking/running trail. The room I stayed in was recently renovated and had a comfortable bed and a clean bathroom. The staff provided excellent customer service and went above and beyond to ensure a comfortable stay. The hotel offered free breakfast, which was a nice bonus.

I did notice that the WiFi was quite slow and sometimes had trouble connecting to internet sites.

Clean rooms, friendly staff, refund for noise issue, good price.

Nothing, all excellent.

This hotel is conveniently located in the downtown area, making it a great choice for those wanting to visit the nearby Windsor casino or enjoy a meal at one of the many restaurants in the vicinity. The rooms are well-equipped with basic amenities such as a microwave and fridge, ensuring a comfortable stay. Additionally, the breakfast included in the room rate is a bonus, providing guests with a convenient and delicious start to their day.

All was great, couldn't ask for more!

The service was excellent, with the management responding quickly to any issues. The rooms were clean, well laid out, and had a convenient lift. Free breakfast and coffee were available, along with free WiFi. Enjoyable stay in comfort.

Felt warm, but no complaints.

The staff went above and beyond to ensure our stay was enjoyable and pleasant. Effort was made to provide excellent service to both adults and children. The rooms were clean, well-equipped, and had reliable in-room WiFi. There was also a PC with internet access and a free printer in the lobby.

We felt very at home during our stay and have no complaints whatsoever.

Liz at the front desk was friendly and called our room to check on us. We were able to park and check-in early. The room was comfortable and well-located near the Italian village and the river. The manager, Justin, was welcoming. A+ customer service!

Helpful and friendly staff. Excellent customer service. Comfortable and clean rooms. Convenient location. Nearby restaurants with great food. Free breakfast exceeded expectations. Lemon water and coffee/tea available. Suitable for families, can sleep up to 6 people

No.

The hotel is located very close to the waterfront, making it a great choice for those looking to enjoy the beautiful views and take a relaxing stroll. The staff were also very friendly and accommodating, providing excellent service throughout our stay. The rooms were equipped with a microwave and fridge, which was a convenient feature for storing snacks and leftovers. Additionally, the breakfast included in our stay was a nice perk, allowing us to start our day off with a satisfying meal.

All aspects of our stay at this hotel were satisfactory.

Free parking, loyalty program, clean rooms, helpful front desk staff, transportation advice.

Nothing all excellent.

great stay, clean and cozy room, comfortable beds, excellent location near casino.

Loyalty card not accepted.

The hot breakfast was really good and had a variety of options. the person who checked us in was friendly and efficient. Another advantage was that the room was clean. One of the key location facts was that there were several things within walking distance.

The room decor could use some updating as it seemed a little dated and the furniture was in rough shape. the room had a musty smell, which could be improved by opening windows during cleaning.

The breakfast was top notch with a variety of options to choose from. Another pleasant surprise was the size of the rooms, plenty of room for activities. Location was key- close to restaurants and shopping.

The cleanliness left a lot to be desired. the floors and elevator door were dirty and did not improve during the week-long stay.

comfortable stay, exceptional service from Jay, exceeded expectations

dated decor, need for room switch, empty parking lot