The hotel is conveniently located near the main attractions of the area, making it easy to explore. The rooms are clean, with plenty of towels and toiletries in the bathroom. Some rooms even have a fireplace, adding a cozy touch. The reception and room service staff are friendly and helpful. Guests also mentioned that the wifi reception was good in their rooms, contrary to what was stated in the hotel information.

TV reception is limited due to reliance on an aerial signal.

We had an amazing time at the hotel. The location was perfect, just a short walk away from the main attractions. The hotel staff were incredibly friendly and helpful throughout our stay. The rooms were clean and comfortable, providing a great place to relax. The free parking was also a huge advantage, making it convenient for us to explore the city.

Not obvious to find.

I had an amazing stay at Crystal Inn in Niagara Falls. The room was clean and comfortable, with a cozy fireplace and great views. The staff was friendly and accommodating. The amenities, like the fridge, microwave, and flat screen TV, were a bonus. Definitely exceeded my expectations.

Nothing.

Clean rooms, prompt room change, friendly front desk, early check-in option, complimentary coffee. Beautiful location near the falls, perfect heating, amazing price, comfortable bed. Decent rooms, affordable for budget travelers, plenty of parking. A enjoyable stay for the whole family.

The cleanliness was top-notch, with our room being made up every day. The hotel facilities were great, especially the pool that our son loved. Parking was hassle-free as there was sufficient off-road parking available. The transportation options were convenient, with the bus service and public transport hub nearby. The location was peaceful, offering beautiful views of the nearby attractions like the "white water walk" and "Niagara Whirlpool. " The staff was friendly and accommodating, with the manager answering all our queries promptly.

Nothing bad to say.

I stayed at Crystal Inn for a few nights and had a fantastic experience. The bed was incredibly comfortable, and the room was clean with a pleasant aroma. The hotel's location was perfect, as it was within easy reach of all the Niagara Falls attractions, either by WeGo bus or driving. Despite the hotel stating that wifi is only available in public areas, I had no issues with reception in my room. The staff at reception and room service were friendly and always ready to assist.

I would highly recommend this hotel.

We got great value for our money at Crystal Inn. The room was spacious, clean, and had a comfortable bed. The location was quiet, on the main road near the bus station, and close to attractions like Bird Kingdom and White Water Walk. The staff was friendly and accommodating, even arranging a room on the first floor for us. Plus, the free coffee machine in the room was a nice touch.

The breakfast selection could be improved.

I had a delightful time staying at a certain inn in Niagara Falls. The staff were incredibly friendly and accommodating, even going the extra mile to fulfill special requests. I was pleasantly surprised to find "Welcome to Canada" signs printed out and waiting for me and my kids. It was a heartwarming touch that showed they truly cared about making our stay special. The location was also ideal, with attractions like Bird Kingdom, White Water Walk, and the Aero car nearby. Despite a few minor issues like dated decor and a spotty internet connection, the overall experience was great. I highly recommend this hotel for families looking for an affordable and memorable Canadian getaway. I had a fantastic stay and would definitely recommend this hotel to others.

Stayed over Easter weekend. Loved the indoor pool for the kids and enjoyed free coffee in the room. Great location near the river and quiet area for a peaceful stay.

Soap spots in the bathroom and coffee not tasty. No nearby grocery store or restaurant for convenience.

We recently stayed at a budget-friendly motel in Niagara Falls and were pleasantly surprised by our experience. the rooms at this place, let's call it Crystal Inn, were spacious and well-maintained. the cleanliness was top-notch, with spotless bathrooms and tidy carpets. the staff at the reception were welcoming, and we appreciated the amenities provided, such as soaps, shampoo, conditioner, and fresh towels. the location was also great, offering beautiful views of the Niagara escarpment and within walking distance of attractions like the whirlpool aero car and white walks. We particularly enjoyed our room with a jacuzzi and fireplace for a cozy winter night.

None ☺️

The rooms were clean with comfy beds and big TVs. The view from the higher floors was amazing. The staff was friendly and helpful. Good value for money. Convenient parking.

Convenient location near transportation, attractions, and a diner. Reasonable price for well-equipped, clean room. Friendly staff and free parking. Great value for money.

I had an amazing experience at this hotel! The breathtaking view of the river gorge from my room was worth the effort of walking up the stairs. The comfortable bed and large flat-screen TV made my stay even more enjoyable. The hotel's location was perfect, with easy access to the local attractions and a WEGO stop nearby. The staff was extremely helpful and friendly, and the hotel's cleanliness was top-notch. I also appreciated the easy parking and the fact that the hotel contacted me to arrange my check-in.

Nothing negative to say.

upgraded room, quiet and close to bus

road noise

The staff at the hotel were incredibly friendly and accommodating. The room itself was cozy and comfortable, providing everything we needed for a pleasant stay. the clean sheets and hot water in the bath were particularly appreciated. The hotel's location was convenient, being close to the bus station and offering easy access to public transportation. This made it easy for us to explore the city without any hassle.

Although the hotel was a bit dated and could use some updates, it didn't affect our overall experience or make our stay any less enjoyable. However, we didn't encounter any other pests and it didn't significantly impact our trip.