The hotel was lovely and new, and the staff were extremely friendly and helpful. the room was clean and comfortable, perfect for a romantic escape. We were pleasantly surprised by the energy-saving practices in place, and the fact that the hotel didn't have strong cleaning product smells was a huge bonus for me as I get migraines from them. the location was great, with easy access to the highway and a quiet neighborhood with plenty of nearby restaurants to choose from.

While our overall experience was positive, there were a few negative aspects to mention. the soundproofing between rooms could be improved, as we could hear people talking in the next room.

We had a wonderful stay at this hotel. The staff provided excellent, professional, and quick service. The rooms were tidy and clean, with a brand new feel. We appreciated the abundance of USB sockets and the huge parking lot available for guests. The location in a new industrial park made it quiet and secluded, shielding us from surrounding noises. The hotel facilities were top-notch, and we particularly loved the window blinds and the safety box for our valuables. The bright aisle with lots of lights added to the pleasant ambiance. Lastly, the food and drinks provided were really great.

Nothing that we didn't like.

Located in a new industrial park, Holiday Inn Express offers a convenient location for business travelers. The hotel staff is friendly and helpful, making for a pleasant stay. The rooms are new and clean, providing a comfortable environment. Guests can enjoy a delicious breakfast and take advantage of the gym and pool facilities. The hotel also offers spacious mobility suites with state-of-the-art amenities, including automatic blackout blinds for privacy.

The strict protocols in place at the hotel prevent guests from using the gym or pool without supervision, limiting their independence.

The value for money was excellent and the room was spacious and clean. The hotel was conveniently located with a quiet atmosphere. The staff were welcoming and friendly, making us feel comfortable throughout our stay.

The food for breakfast could have had more variety, with only one type of meat and a plain egg omelette available.

We had a fantastic stay at this hotel in a new industrial park with no services. The staff were incredibly welcoming and friendly. Our room was clean and comfortable, with a well-designed bathroom. The breakfast was fresh and hot, with a good selection of cereals and hot items. We also appreciated the pet-friendly policy, as we were traveling with our puppy. The hotel provided plenty of green space for us to relax outside. we had a wonderful experience.

The small pool, but the option to book a time slot helped prevent overcrowding.

The staff at the front desk were extremely helpful and friendly. The rooms and hotel overall were new and clean, with great amenities like a TV with chrome cast and a spacious bathroom. The pool and gym facilities were also enjoyable.

Felt so comfortable, no reason to complain.

loved my stay at the hotel! the rooms are clean and spacious, and the staff are professional and friendly. the key card system for the lights is a great idea. will definitely be my go-to place when visiting my child at school for the next few years.

Wifi disconnected during breakfast time.

I had a fantastic stay at the Holiday Inn Express - Kingston West, An IHG Hotel. The room was tidy and clean, and I loved the modern feel it had. The automatic blinds and blackout blinds were a great touch, and the wide window provided a stunning view. The staff provided excellent, professional, and quick service, making my stay even more enjoyable. I was pleasantly surprised by the abundance of USB sockets in the room, making it convenient to charge my devices. The hotel also had huge parking lots, which was a plus. I also appreciated the safety box in the room for my valuables. The bright aisle with plenty of lights added to the welcoming atmosphere. And let's not forget the food and drinks - they were really great!

We stayed at a lovely new hotel in an industrial park with no services, but the staff were friendly and helpful. Despite the location, our room was clean and up to our standards. The facilities were modern and the continental breakfast included in the price was a nice touch. The room and bathroom were well-designed and comfortable.

The Wi-Fi connection was not reliable, cutting off early in the morning while we were trying to finish some work.

Great idea with key card activated lights. Clean, spacious rooms. Green space to enjoy nature.

Felt fine, no complaints whatsoever.

The key card lights system is a great idea, ensuring you never lose your key and lights are never left on. Clean, extra large rooms. Friendly staff at check-in.

Felt welcomed, no complaints at all.

As party people, we loved the quiet location, perfect for a good night's sleep. The brand new feel of the room gave us a fresh and modern experience. The staff were friendly and helpful, adding to the overall positive vibe of the hotel.

Felt like part of the family, no complaints.

great stay! new and clean hotel with friendly staff. loved the room details like TV with chrome cast and big bathroom. enjoyed the pool and gym facilities. window blinds were a nice touch. plenty of USB sockets. food and drinks were great too!

Missing hospitality and care. no complimentary water or snacks in the room.