The staff accommodated our disabled son by providing an adjoining room with an accessible bathroom. The king size bed was comfortable. Free parking and wifi were included. The location is convenient, close to the Hanlon Pkwy and downtown restaurants. The food was excellent and the waitresses provided prompt and efficient service.

Excellent food, hardworking waitresses, prompt service, comfortable beds, good air conditioning.

Everything great.

great stay at Holiday Inn, exceeded expectations, attentive staff, accommodating for disabled son

slow elevators

We had a wonderful time staying at this hotel! The location is great, right off the Hanlon Pkwy and just a quick 5-minute drive to downtown. It's also conveniently situated across from a mall and a strip mall plaza, which was a great plus. The staff here were amazing - they were responsive to all our questions and concerns and provided excellent service. The room amenities were fantastic, with everything we needed for a comfortable stay. The staff even allowed us to bring our dog, which was a big plus for us. The leisure facilities, including the swimming pool and sauna, were clean and well-maintained. we had a great experience and would highly recommend this place to our friends.

We would definitely recommend this hotel to our friends.

Convenient location near a mall, clean rooms, cozy lobby with plenty of seating, extra seating overlooking the pool, nearby park for walks, helpful and courteous staff.

The location of the hotel was perfect, with a mall, restaurants, and shopping options just a stone's throw away. We enjoyed exploring downtown Guelph, which was only a quick 5-minute drive from the hotel. The staff provided excellent service, and the waitresses in the dining area were especially attentive and friendly. The rooms, although a bit tired, were comfortable with cozy beds and a well-functioning air conditioning system. The breakfast, prepared by Chef Alex, was varied and cooked to perfection. the hotel offered a convenient and pleasant stay.

There were some minor maintenance issues with the bathroom, such as dripping taps and slow-draining sinks.

The hotel had a nice view from the window, and the pool was large and clean. the location of the hotel was near a shopping center, which was a plus.

Our romantic escape was not so great. the room was small and smelled like it had not been properly cleaned.

I had a fantastic stay at the hotel. The staff was friendly and proficient in math and using a credit card machine. The hotel facilities were clean and well-maintained. I loved that it was close to the mall, which made shopping convenient. The parking was also great, providing easy access to my car.

Not one thing.

Conveniently located near a mall, clean rooms, lovely lobby with lots of seating, nearby park for a stroll, courteous and helpful staff.

Impressive staff accommodation for disabled son, great room layout, convenient location, extended departure time, ample toiletries, excellent food and service.

Nothing, it is perfect.

Excellent food, hardworking waitresses, prompt service, comfortable beds, good air conditioning.

No negatives from this place.

The service at this older hotel was impeccable, and the cleanliness was impressive. We especially loved the heated toilet floor, which was perfect for the winter season. The room was spacious, although the twin beds were smaller than expected. We enjoyed having a Keurig coffee machine in the room, although it would have been nice to have a greater variety of tea options. The location was fantastic, with plenty of nearby breakfast options and a large mall across the street. I would recommend this hotel as long as you don't mind the outdated rooms.

We had a great stay at this hotel! The location was perfect for us, as there were plenty of restaurants and shops nearby. We especially loved that it was just across the street from a mall, making it convenient for us to go shopping. The staff were friendly and helpful, accommodating all of our requests and making us feel welcome. The room amenities were top-notch, with air conditioning, a comfortable sitting area, a dining table, and even free toiletries. The hotel also had great facilities, including a swimming pool and a sauna. Plus, the free Wi-Fi was a bonus!

We would highly recommend this hotel to everyone.

I was pleasantly surprised by the value I got for my money at this hotel. The room may have been a bit tired, but the beds were extremely comfortable and the bathroom was more than adequate. The location was convenient, and the staff treated me with exceptional kindness and attentiveness throughout my stay.

Breakfast choices could be improved by offering a wider variety of options.

The hotel is conveniently located, right across from a mall and close to everything you could possibly need. The rooms are spacious, and some even offer heated toilet floors, which is a thoughtful touch for winter. The staff provide impeccable service, and the cleanliness of the hotel is commendable. there are plenty of fast food and local restaurants nearby that serve breakfast, making it easy to find a variety of options.

The hotel's rooms could use a bit of updating to match the modern standards.