The location was easy to find, and the front desk person was incredibly helpful. The layout of the hotel made it easy to find my room, and the spacious and cozy accommodations were immaculately clean and neat. The friendly staff went above and beyond to make my stay comfortable, and I appreciated their superb customer service. I would highly recommend this hotel to my friends.

Nothing that I didn't like.

The New Imperial Inn in Cold Lake exceeded my expectations. The room was spacious, cozy, and impeccably clean. The staff were incredibly friendly and accommodating, allowing us to check in early and welcoming our dog. The location was perfect, with easy access to downtown, Kinosoo Beach, and the provincial park. The attached restaurant was a convenient and delicious option for meals. I would highly recommend this hotel to anyone visiting Cold Lake.

Nothing everything was great.

My stay at New Imperial Inn was fantastic. I was in Cold Lake for a weekend getaway and stayed at the hotel for two nights. The beds were incredibly comfortable, and the room was spacious and cozy. I was impressed with how clean and neat everything was. The staff were friendly and accommodating, providing superb customer service. The hotel's location was easy to find, and the layout made it easy to navigate. I would definitely recommend New Imperial Inn to my friends and book here again in the future. Thank you for the comfortable stay and excellent hospitality!

Strongly recommend this hotel.

The beds at New Imperial Inn were incredibly comfortable, providing a restful night's sleep. The room setup was also well-designed and practical.

Friendly staff, clean rooms, convenient snack machines, close to marina, spacious and cozy room.

Can't fault the property.

They are attentive to all necessary safety measures. The rooms are clean and comfortable, providing a pleasant stay. The hotel's snack machines are conveniently located for a quick bite. Additionally, the location is great, being only about 7 minutes away from the marina.

Nothing not to love.

I had an amazing stay at this cozy and spacious hotel. The room was impeccably clean and neat, providing the perfect atmosphere for relaxation. The staff were incredibly friendly and accommodating, ensuring that all my needs were met. I would highly recommend this hotel to my friends and would definitely book here again if I return to the area. Thank you for the comfortable stay and superb customer service!

The morning meal could be improved with a wider variety of options.

Clean, friendly staff, allowed early check-in. Convenient location near downtown, beach, and park. Dog-friendly. Would recommend. Second stay, also stayed with parents. Clean, comfortable rooms. Convenient snack machines. Close to marina. Quiet, clean, welcomed our dog. Convenient outside door. Enjoyed attached restaurant. Friendly, accommodating staff. Clean room. Good value.

For the value we paid, our stay at the hotel was excellent. The room was spacious, cozy, and impeccably clean. The location was convenient, close to downtown, Kinosoo Beach, and the provincial park. The staff was incredibly friendly and accommodating, even allowing us to check in a little early. We also appreciated that they were dog-friendly, with a door close to our room for easy pet access. The attached restaurant was a bonus, making it convenient for us to enjoy delicious meals without having to travel far.

The hotel breakfast menu could benefit from some improvements.

We recently stayed at the New Imperial Inn for the second time, and once again, we had a fantastic experience. The staff were incredibly friendly and accommodating, allowing us to check in a little bit early without any issues. The hotel's location was perfect, as it was close to downtown, Kinosoo Beach, and the provincial park. We were also pleased to find out that the hotel is dog friendly and even had a convenient outside door near our room for taking our furry friend out. The room itself was spacious, cozy, and impeccably clean. We also enjoyed dining at the restaurant attached to the motel, which was incredibly convenient.

Can recommend this hotel.

clean, friendly staff, early check-in, close to downtown, beach, and park, dog friendly, recommended to everyone, second stay, outside door for dog, enjoyed the restaurant, comfy mattress, nice room setup, helpful front desk, easy to find

small tv, bad coffee, bed needed padding, but affordable and slept well

Staff friendly and accommodating.

There was nothing I didn't like.

We had a fantastic stay at the hotel. The room was incredibly spacious and cozy, and it was spotlessly clean and well-maintained. The hotel staff were extremely friendly and went out of their way to accommodate our needs. We particularly appreciated their superb customer service. The hotel's location was great, making it easy for us to attend the airshow and navigate our way to and from the base. We would definitely recommend this hotel to our friends and would not hesitate to book with them again in the future. Thank you for providing us with such a comfortable stay.

There was nothing I didn't like.

The location was perfect for attending the airshow and easy to access by car. The hotel was quiet, clean, and dog-friendly, which was a huge plus. We appreciated the outside door close to our room for convenience with our furry friend. The attached restaurant was also a great option for meals.

Felt extremely safe, no complaints.

Our recent stay at the New Imperial Inn was a great experience. The room was very clean and everything worked perfectly, from the thermostat to the internet and the full-size fridge. We appreciated the accommodating and friendly staff who made us feel welcome. We also enjoyed the convenience of having a restaurant attached to the motel. we would not hesitate to recommend this hotel for a pleasant stay.