The Convert the Rose Hotel made me feel like royalty with a garden, private parking, and a terrace. Feeling like a queen, the property also boasted free WiFi, just like having my own royal hotspot. the Pacific Coliseum being 27 km away was a relief; I didn't want commoners near me.

Disappointingly, the hotel didn't offer a personal royal butler service.

We were pleasantly greeted upon arrival, given a beautiful En suite room, and enjoyed the central location near amenities. the hotel exceeded our expectations.

The rooms are like a royal palace, with shared kitchen facilities and a cozy living room. the friendly staff ensures a pleasant stay, and the cleanliness is top-notch. the hotel's ambiance is perfect for family trips, offering both luxury suites and affordable options.

Some guests reported issues with payment methods and difficulty reaching staff upon arrival. Improved communication during emergencies would enhance the overall guest experience.

Spacious rooms. Safe location. Family-oriented atmosphere. Helpful staff. Quiet surroundings. Great value for the price. Home-like feeling.

Nothing, it is perfect.

Royal Empress offers spacious and family-oriented rooms in a quiet and safe location, providing a home-like feeling. the property resembles a luxurious mansion, impressing guests with its beautiful surroundings. Payment options include E-transfer and cash, making transactions convenient for Canadian visitors. the staff assist in choosing the best room based on guests' preferences and needs, ensuring a comfortable stay at a reasonable price.

No complaints.

Hit up Hotel Triplets Entertainment and Family spots - craziness all around. Beds were comfy AF, + super chill self-serve setup for snacks. Close to transport & affordable, bro. We'll def hit it up again, so worth it!

One thing, needin' more late-night party vibes for us teens.

Spacious rooms, family-oriented atmosphere. Convenient location near the airport. Easy payment options: cash or E transfer. Quiet and safe area.

We were impressed by the cleanliness, hotel facilities, and location to the city center. the staff was accommodating and the parking was convenient.

For us, it was ideal.

I had an amazing experience staying at this hotel - it was truly a hidden gem! the gallery in city centre location was perfect, just a short walk to various amenities and a quick drive to the Palace. the rooms were beautifully decorated and impeccably clean, giving a feeling of luxury. the staff was welcoming and professional, making us feel right at home. It truly felt like a family-oriented atmosphere, and the spacious rooms provided a comfortable stay. it was a wonderful retreat compared to other motels in the area.

One thing that could be improved is the transparency in room bookings. It would be beneficial to have clear pictures and descriptions of all room types, not just the VIP rooms, to avoid any confusion.

Safe location, spacious rooms, and a welcoming atmosphere made us feel right at home. the affordable price was a bonus, allowing us to enjoy a comfortable stay in the heart of Surrey.

My wife says that having more child-friendly amenities, such as a playground, would enhance the family experience.