The view from the balcony is AWESOME. The breakfast is great and popular, with a wide variety of options. The indoor pool is heated and the spa/massage downstairs is great. The hotel feels like a 4-star hotel in the USA. Beach access is limited but parking is free. The rooms are very large with a spectacular view. The bathroom is excellent with a huge tub and shower. The restaurant/cafe food is excellent, but the service is a bit slow. a fantastic experience.

Felt like treated like royalty, no complains at all.

Great value for money, the deluxe room had stunning lake views and was spacious and clean. The hotel's location was convenient for exploring the area and the staff provided excellent service.

More variety in breakfast items would have been appreciated.

Claudia and Humberto, star employees. Excellent facilities - warm pool, saunas, steam room, fancy showers. Great view, affordable price. Remarkably helpful staff. Generous breakfast with variety.

Everything is what i need and want.

Spacious room with a large and comfortable bath. Excellent spa and nice pool. Beautiful location with a view of the lake. Convenient 7 am breakfast. Staff is helpful and offers shuttle service.

Nestled in the remote wilderness, if you can get past the bumpy ride to arrive, then you'll be met with stunning views of the lake and the surrounding landscape. The indoor pool was well-heated and a good size, and the spa treatments on offer were reasonable in price.

The décor in the room was incredibly dull and uninspiring, it was a far cry from the picturesque views outside. The food was vaguely passable but nothing special.

We recently stayed at this hotel and were impressed by the exclusive amenities that the room offered. The room had a breathtaking view of the lake and mountains, a private facility, and comfortable furniture. The breakfast buffet offered a wide range of delicious options and the restaurant's food was fantastic. The location was perfect for a relaxing and peaceful stay.

The service was a bit of a letdown, as some staff were non-committal, and we experienced a minor issue with our laundry service. Although the express service was expensive, some of our washing went missing and had an unpleasant smell when returned.