Excellent location in the city center with friendly security staff. Delicious breakfast with variety. Helpful receptionist assisted in retrieving lost items. Solo travelers will feel safe and welcomed. Comfortable and clean rooms.

Felt completely happy, no complaints.

The pool and bar area at Almacruz Hotel Y Centro De Convenciones is very nice, providing a relaxing space to unwind. The spacious reception area and room are also a plus, offering a comfortable atmosphere throughout the stay. The hotel's location is excellent, with easy access to Santiago's main pedestrian shopping streets and other points of interest. The complimentary breakfast, while not meeting European standards, still provides a decent variety of options. The hotel also prioritizes security, with security guards at the door and strict entry protocols. Additionally, the hotel staff went above and beyond to assist with a lost item, helping to retrieve it promptly.

The rooms were spacious and the beds were comfortable, allowing for a good night's sleep. The staff were friendly and helpful, providing excellent service throughout our stay. the location was ideal, with key attractions within walking distance and public transportation nearby.

The staff kindly directed us to a nearby gym, which was a helpful alternative. being in a central location meant that there was some noise and pollution from the street, but the well-insulated rooms helped minimize these disturbances.

Excellent air conditioning, comfy beds, good showers, friendly helpful staff, great pool, delicious food.

None.

I had a fantastic stay at this hotel. The location was perfect, with easy access to historical sights and a nearby metro station. The staff were incredibly friendly and helpful, always going above and beyond to assist me. The hotel facilities were excellent, with a spacious reception area and a pool and bar area that were perfect for relaxing. The breakfast selection was amazing and delicious, offering a wide variety of options. The cleanliness of the hotel was impeccable, and the rooms were comfortable and well-appointed. I couldn't have asked for a better experience.

Everything was fantastic.

Centrally located, friendly staff, comfortable stay, great breakfast selection, safe and welcoming atmosphere, close to historical sites and metro.

Nothing to complain about at all.

I got great value for my money at this hotel. The room was comfortable and spacious, and the location was perfect for exploring the city. The staff were incredibly friendly and helpful throughout my stay.

The breakfast experience could have been improved with faster service.

Excellent air conditioning, perfect for the hot January weather. Spacious rooms with comfortable beds and good showers. Lovely facilities and friendly helpful staff. Great pool and well-appointed dining room with excellent staff. Delicious food and drinks at good value. Well-presented breakfast with a good variety. Security staff always available and attentive. Convenient location within walking distance to city sights. Reception arranged a timely taxi to the airport

Nothing, everything was great.

Mind-blowing central location, friendly staff, amazing breakfast, great amenities including pool and gym.

Cleanliness: The hotel was spotless and well-maintained. Location: It was conveniently located, close to public transportation and within walking distance of several popular attractions. Breakfast: The breakfast spread was excellent, with a generous variety of food and drinks. Staff: The hotel staff were friendly, cooperative, and spoke English, making communication easy.

Nothing, all great.

This centrally located hotel offers easy access to the bustling city center, with plenty of shops, restaurants, and attractions nearby. The metro station is just a short walk away, making it convenient to explore other parts of the city. The rooms are comfortable and well-insulated, providing a quiet and peaceful environment for a good night's sleep. The breakfast buffet offers a generous selection of food and beverages, including fresh fruit, pancakes, and coffee. the friendly and helpful staff ensure a pleasant stay.

Some guests have reported slow service in the hotel restaurant, with long wait times for orders to be taken and food to be served.

We stayed at this hotel for a few nights and had a great experience. The location is superb, with many of the city's attractions within walking distance. The room we stayed in was spacious and clean, providing us with the comfort we needed. The staff at this venue were very pleasant and helpful, especially when we wanted to make a city tour. They helped us a lot in choosing the best options. The hotel also offers great facilities like a swimming pool and a fitness studio, perfect for relaxation and rejuvenation. The breakfast provided by the hotel was delicious and satisfying, giving us a good start to the day.

We would highly recommend this hotel to families.

I recently stayed at a centrally located hotel in Santiago for my vacation. The staff were incredibly friendly and helpful, and the breakfast selection was amazing and tasty. The rooms were spacious with comfortable beds and good showers. The facilities, including the pool and dining room, were lovely and well-appointed. The food, drinks, and service were excellent. The hotel is within walking distance to many city sights and the staff even helped us book a taxi to the airport. I had a fantastic experience and would highly recommend this hotel.

I would be happy to recommend this hotel.

Lovely facilities and friendly staff. Great pool and dining room. Delicious food and drinks. Convenient location with walking distance to city sights. Helpful security staff. Taxi service to the airport.

Felt most welcome, nothing to complain about.

I recently stayed at this luxurious 4-star hotel and I must say, it was a delightful experience. The location is fantastic, right in the heart of the city center. I was able to easily explore all the downtown areas of Santiago and visit the nearby historical sites. The hotel offers excellent services like room service, car hire, and dry cleaning, ensuring utmost convenience during my stay. The room itself was spacious and well-appointed, with modern amenities like a flat-screen TV and air conditioning. The staff at this place were incredibly friendly and helpful, making me feel at home throughout my stay. I highly recommend this hotel to anyone visiting Santiago.

I would definitely recommend this hotel to others.