During my stay at Holiday Inn Express Concepcion, I was impressed by the high touch service provided by the staff. They were incredibly helpful and went above and beyond to assist me with anything I needed. The rooms and common areas were spotless, and I felt welcomed and comfortable throughout my stay. I highly recommend this hotel for its outstanding service and cleanliness.

I had a wonderful stay at this luxurious hotel! The location is perfect, right in front of a shopping mall and very close to the airport. I loved being able to shop and explore nearby restaurants. The service was top-notch, with excellent room service, dry cleaning, and laundry facilities. The staff was friendly and accommodating, making me feel right at home. The room amenities were fantastic, including ironing facilities, heating, air conditioning, and tea and coffee facilities. The terrace offers a great spot to relax and enjoy the beautiful surroundings. The soundproofed rooms ensured a peaceful night's sleep.

I highly recommend this place to anyone looking for a comfortable and enjoyable stay.

Comfortable beds, helpful staff, allowed storing bags after checkout, spacious rooms. Good breakfast with variety. Clean, well-located, modern feel. All you need, great staff. Good toiletries, towels. Quiet on high floor.

Clean room, comfortable bed, good toiletries, adequate towels. Nice staff, especially Claudia. Good variety for breakfast. Quiet location.

Nothing bad to say.

The hotel is conveniently located right in front of a shopping mall, making it easy to access restaurants and shops. Additionally, it is very close to the airport, which is perfect for travelers.

There is no comfortable chair in the room for relaxing and reading, only a desk chair available.

Spent Xmas at this hotel and it was beyond my expectations. the breakfast had a good variety of options and the staff was friendly and helpful. the location of the hotel was key, as it was right in the center of the city, near shops and restaurants. I also enjoyed the cleanliness of the hotel, and the fact that the rooms were well maintained.

The air conditioning system was quite old and noisy, making it difficult to get a good night's sleep. the parking area was disorganized, with cars parked haphazardly and no one controlling the situation.