We had an amazing stay at Ilaia! The hotel's location was perfect, just a short walk from the town centre. The room was tastefully furnished, comfortable, and surprisingly quiet. Throughout our stay, the staff were kind, courteous, and incredibly helpful. They even arranged our airport transportation, which was seamless. The hotel itself had a charming and positive energy, and the young woman at the front desk went above and beyond to help us with recommendations and electrical conversion. We felt immediately comfortable and at home at Ilaia, and the rooftop sunroom with city views was a real treat. The breakfast in the morning was also wonderful. We can't wait to stay here again!

Nothing, no complaints at all. 🌟

We had an amazing stay at Ilaia! The staff was excellent and went above and beyond to accommodate us. They surprised us with a delicious full breakfast, even though we had to leave early. The room was spacious, cosy, and environmentally conscious. The location was convenient, walking distance to the city center. our experience at Ilaia was unforgettable.

This hotel exceeded my expectations in every aspect. the attention to detail was remarkable, from the beautifully decorated rooms for yoga practice or relaxation to the great shower with stunning views all around. Secondly, the staff went above and beyond to make our stay memorable, offering a level of service that is rarely seen. Lastly, the breakfast, with its panoramic view over the town, was a delightful way to start the day.

All was perfect.

The hotel provided excellent value for money, offering affordable prices for a comfortable stay. The attention to detail in this hotel was impressive, with tastefully furnished rooms and thoughtful touches throughout. I particularly enjoyed the rooftop lounge, a tranquil space where I could relax with a coffee or a glass of wine while taking in the view over the town. The staff at this hotel were kind and courteous, going above and beyond to ensure a pleasant stay. Additionally, the breakfast served with a view over the town was a delightful way to start the day. All in all, this hotel had everything I needed for a relaxing stay, from the great shower to the rooms suitable for a yoga practice. One aspect that could be improved is the Wi-Fi connectivity, as some areas had unreliable access. However, this didn't detract from my overall positive experience at this hotel.

Helpful staff, great restaurant recommendations, large breakfast spread, laundry service. Huge bed, big fluffy pillows. Chic and attractive decor. Gorgeous view of city and ocean.

ilaia in punta arenas exceeded our expectations during this romantic trip. the staff were kind and helpful, the rooms were clean and cozy, and the rooftop sunroom provided breathtaking views of the city.

Breakfast options were limited.

We did some epic exploring, like hiking in Torres Del Paine and visiting the Magdalena Island with all those cute penguins. The hotel staff at Ilaia were super helpful and made sure we had a great time. The rooms were spacious and clean, and the rooftop space was perfect for chill hangouts with a view of the city. Plus, the breakfast had lots of yummy options to fuel us for our adventures!

If there's one thing I'd ask for, it's more late-night fun at the hotel. Like maybe a game room or a cool hangout spot where we could meet other young travelers like ourselves.

The Practical Guidance at the Reception: The staff at the hotel reception were a treasure trove of information about the area. They eagerly provided me with practical guidance on the best activities and attractions nearby. It felt like having my personal tour guide, ensuring I didn't miss any hidden gems Punta Arenas had to offer.

Yoga Schedule:

Delightful surprise, relaxing and welcoming, friendly staff, delicious breakfast, coffee and tea available.

None.

We had a fantastic three-night stay at Hotel Ilaia in a surprisingly interesting city on the edge of the South American continent. The staff at Ilaia were warm, engaging, and hospitable, making our experience delightful. The hotel itself was super clean, serene, and stylish, with a divine bed and ample bathroom. The breakfast served at Ilaia was the best we had in Chile or Argentina, with excellent breads, fresh fruit, and superb raspberry jam. The third-floor deck with a 360-degree panoramic view was superb, perfect for enjoying endless cups of real coffee or great teas.

Hard to think of anything 🤔

I had such a relaxing and enjoyable stay at Ilaia. The hotel had a warm and welcoming atmosphere, making it feel like a home away from home. The breakfast was delicious with a variety of options to choose from. The highlight for me was the "sun room" with its breathtaking 360-degree views and complimentary wine. The staff were incredibly helpful and friendly, ensuring that I had a great stay. I would highly recommend Ilaia for its cleanliness, friendly service, and great value.

While the location was a bit further from the restaurant area, it was still within a reasonable walking distance. Additionally, the walls were a little thin, so I could occasionally hear other guests.

I had a wonderful stay at this hotel. The rooms were spacious, clean, and filled with natural light. There were plenty of storage options for my belongings. The breakfast they served was delicious and authentic. The hotel facilities were impressive, including a rooftop area with stunning city views and complimentary wine. The staff were incredibly kind and welcoming. The hotel's location was ideal, within walking distance of some great restaurants in the town center and close to everything I needed in this city.

None.

The hotel blew my mind with its convenient location, amazing staff, and jaw-dropping rooftop sunroom! The young woman at the front desk deserves a special shoutout for her help and positive energy. The comfortable room and delicious breakfast made me wish I could stay longer. The clean and tranquil rooftop lounge was a great bonus. The staff went above and beyond to make sure I had a fantastic stay, providing excellent restaurant recommendations and assisting with laundry service. The chic decor and stunning view from the third floor were icing on the cake. a five-star experience that left me wanting to come back!

Wonderful staff, welcoming atmosphere, delicious homemade breakfast, clean and modern rooms, great location.

Nothing.

Helpful staff, delicious gluten-free breakfast, relaxing rooftop deck, cozy shared living room, great location.