The hotel is located in a beautiful area next to a river, offering scenic views and a peaceful atmosphere. Guests can enjoy the tranquility and natural surroundings, without being bothered by the noise of the city center. The rooms are described as clean and comfortable, with some offering views of the river. The staff is friendly and helpful, providing good service. Guests also appreciate the breakfast, which includes a wide selection of food. The hotel has facilities such as an outdoor pool and a restaurant, adding to the overall experience.

One negative aspect mentioned by a guest is that the hotel is in need of renovations.

As a solo traveler, I really appreciated the helpfulness of the front desk staff. They assisted with taxi reservations and provided great recommendations for activities in the area. The bathroom amenities were excellent, with a heating system and a support bar in the bathtub to ensure safety. I was pleasantly surprised to find a plug for the bathtub, which showed that previous guests respected the hotel's facilities. The view from the hotel, especially at night when the garden was illuminated, was absolutely stunning. The hotel's location along the river added to its charm and attracted the attention of ferry tour passengers. The breakfast at the hotel was exceptional, offering not only fruit but also a variety of vegetables, which is something I hadn't experienced in other hotels across Chile.

Felt like visiting family, no complaints whatsoever.

We had a wonderful stay at Naguilan. The view from our room was scenic and the location was convenient. The staff was friendly and helpful throughout our visit. The room was comfortable and clean, ensuring a great night's sleep. I highly recommend this hotel.

The hotel is perfectly located by the river and offers beautiful views. the breakfast was great and included a lot of fresh fruit. the room was clean and beautifully decorated. We loved being able to take walks in the surrounding area and take in the peaceful scenery.

The road next to the hotel was quite busy and noisy so it was a bit hard to relax outside. the staff seemed a bit unorganized and it took us a while to check in and out.

I had an amazing stay at this hotel! The location, right on the banks of the river, was absolutely breathtaking. It was so peaceful and serene, and the views were simply stunning. The hotel is situated in an old residential area, giving it a charming and historic feel. I loved being able to relax on the large deck, surrounded by comfortable outdoor furniture, while enjoying the beautiful scenery. The staff were all very professional and attentive, making me feel welcome and well taken care of. The rooms were spacious and clean, with comfortable beds that ensured a good night's sleep. the experience was truly luxurious and enhanced my comfort to the fullest.

Highly recommended for families.

Large comfortable room, friendly staff, lovely river location, peaceful atmosphere, good breakfast, enjoyable river front view.

Nothings.

Excellent breakfast, with a beautiful view of the river from the room's balcony. The hotel's ambience is impressive, maintaining its traditional style from its maritime history. The gardens are well maintained, ensuring a peaceful stay. The manager's good relationship with the staff contributes to the hotel's success.

Naguilan, the hotel I stayed at, had beautiful rooms and grounds. the view from the rooms was absolutely stunning, overlooking the river and woodland. the hotel had a peaceful and quiet atmosphere, perfect for relaxation. the buffet breakfast offered a variety of delicious options, including homemade croissants. the staff were all very professional and hospitable, offering helpful suggestions for activities and arranging reservations. I highly recommend Naguilan for a pleasant and memorable stay.

Nothing bad to say. 😊