The staff went above and beyond to make us feel welcome and taken care of.

Breakfast items could be more varied and diverse.

I stayed at this hotel for two nights before my cruise to Antarctica. The modern hotel is located in a clean and safe area. The spacious and comfortable room had a nice view of the surrounding modern architecture. The cost was great for the quality. The staff at the desk were very helpful, and there are convenient amenities nearby such as a testing lab and a quick mart.

I recommend this hotel.

I recently stayed at this hotel during a business trip to Santiago and was pleasantly surprised. The staff at Intercontinental were exceptional, making me feel comfortable from the moment I arrived. From the friendly front desk to the attentive restaurant, concierge, and bar staff, everyone was fantastic. What really stood out was their willingness to accommodate my needs as a family traveler. With a 9-month-old baby who only ate our own frozen food, they stored it in the concierge and prepared it for us every morning. Their care, attention, and kindness were unparalleled. The location was also perfect for my needs.

Despite the superb service, there were a few drawbacks. The room I stayed in was in one of the older tower blocks, and it definitely showed its age.

The breakfast at the hotel was absolutely delicious, with a wide variety of options to choose from. the room itself was spacious and comfortable, allowing for a relaxing and enjoyable stay. Additionally, the hotel's location in the business district provided easy access to nearby restaurants and shops, making it convenient for exploring the area.

One downside of my stay was the slow response time for room service, as my room was not cleaned until later in the day despite leaving early in the morning. Another disappointment was the lack of reimbursement or future reservation credit when I had to leave early, despite being a loyal member.

The hotel had a great location in the new business district, with nearby amenities like a GenoSUR lab for testing and a quick mart for snacks. The breakfast was excellent, and the main manager was always welcoming and attentive. The lobby had a pleasant atmosphere, with comfy chairs and sofas, and even a DJ in the afternoon. The gym was well-equipped, and the swimming pool was quiet and relaxing.

Felt completely relaxed, no complaints.

I got great value for my money at the hotel. The room was spacious, comfortable, and had a nice view. The location was convenient and the staff treated me with utmost care and kindness throughout my stay.

The breakfast selection could be improved with more variety and options.

As longer-term business travelers, we loved the spacious and comfortable rooms, with a great view of the modern architecture in the area. The breakfast was fantastic, with a friendly manager always smiling and taking care of us. The location was perfect, and the beds were super comfortable. The lobby had a complete bar and restaurant, perfect for grabbing a snack or working on our laptops. The staff, from the front desk to the restaurant, were fantastic and made us feel comfortable throughout our stay. The gym was well-equipped, and the swimming pool was quiet and relaxing.

Felt relaxed, no complaints.

Spacious rooms and attentive customer service. We stayed at the hotel after a cruise and were impressed by the spacious and newly redecorated rooms. The hotel staff were attentive, especially the concierge who provided us with helpful information about the local train system. The only downside was the occasional tardiness of room service. we would recommend this hotel for its comfortable accommodations and friendly staff.

I recently stayed at Intercontinental in Santiago for both business and leisure purposes. During my stay, I was impressed by the helpfulness of the staff, who even provided an upgrade on the first night. The modern room I stayed in had convenient facilities like multi-functional plugs with USB ports. The breakfast provided was the best, and the location was perfect. The bed was exceptionally comfortable, and the larger rooms in the front tower were ideal for my family. The lobby, bar, and restaurant had a complete and comfortable setup, with power networks available and delicious food options. The gym was well-equipped, and the swimming pool was peaceful and inviting.

Can recommend this hotel.

The value for the money was great, with comfortable rooms and a perfect location. The staff at Intercontinental was exceptional, always making sure we felt welcome and taken care of.

The morning meal could have been improved with a wider variety of options.

The staff was fantastic, from the front desk to the restaurant and bar. The breakfast was the best, and the main manager was always smiling and attentive. The location is perfect, and the beds are super comfortable. I loved the modern room with multi-functional plugs and USB ports. The lobby is great, with a complete bar and restaurant, comfortable seating, and power outlets. The gym is complete, and the swimming pool is quiet and relaxing. I highly recommend this hotel.

Can recommend this hotel.

I had a fantastic stay at this hotel in Santiago. The staff was amazing, making me feel comfortable from the moment I arrived. From the front desk to the restaurant, everyone provided excellent service. The location of the hotel was perfect, situated in the finance sector of the city. It was convenient for my business trip and had easy access to transportation. The cleanliness of the hotel was top-notch, and the facilities, including the gym and swimming pool, were excellent. The breakfast was the best I've had, thanks to the attentive manager who always had a smile on their face. the staff, cleanliness, facilities, and location made my stay truly enjoyable.

Nothing to complain about at all.

I stayed at the Intercontinental in Santiago for a business trip. The staff was fantastic, from the front desk to the restaurant. They were always helpful and made us feel comfortable. The breakfast was the best, and the main manager was always smiling and taking care of us. The location was perfect, and the bed was super comfortable. The lobby had a nice atmosphere with a DJ in the afternoon. The gym was complete, and the swimming pool was quiet and relaxing. I highly recommend this hotel.

I do recommend this hotel.

The hotel is conveniently located in the new business district, with modern architecture and a clean and safe local area. Spacious and comfortable rooms with nice views. Good value for the quality. Helpful desk staff. Quick mart nearby with snacks and drinks.

Felt really like home, no complaints.

Exceptional breakfast, perfect location, comfortable beds, accommodating for families, high-quality lobby, complete bar and restaurant.