The cleanliness was impeccable, and the hotel facilities were top-notch. The outside pool was a great feature, and having a bar alongside was a wonderful addition. The staff was extremely friendly and welcoming, providing us with a warm welcome and even allowing us to check in earlier than expected. The location of the hotel was excellent as well, situated in a good neighborhood and conveniently located in front of a "Lider express" shop. Additionally, the breakfast offered a wide selection, and the view from our room on the 11th floor was exceptional.

Couldn't fault.

The staff were friendly and attentive, providing excellent service from the moment we stepped in. The facilities in this hotel were top-notch, modern and well-maintained. The rooms were spacious, clean, and boasted beautiful views of the city. The bed was comfortable and the floor-to-ceiling windows added a touch of elegance. The hotel's dining options were impressive, with a great selection for both breakfast and dinner. We especially loved the rooftop swimming area, with its stunning views and comfortable seating. The WiFi and air conditioning were also excellent, ensuring a comfortable stay.

The staff at the hotel were incredibly helpful and spoke excellent English. We were treated to two complimentary welcome drinks at the bar. The room itself was spacious, clean, and the bed was extremely comfortable. The rooftop bar offered breathtaking views and a refreshing pool. It was the perfect hotel for a budget traveler!

Felt right at home, couldn't find a single thing to complain about.

New, modern hotel. Comfortable rooms. Magnificent views. Varied breakfast. Magical rooftop bar.

We absolutely loved our stay at this place! The location was perfect, as it was close to all the main tourist areas in Santiago. The hotel itself was very modern and luxurious, with excellent facilities. The beds and pillows were incredibly comfortable, providing us with a great night's sleep. The bathroom was spacious and the shower was fantastic, with good water pressure. The staff at this hotel were beyond amazing - they went above and beyond to make our stay enjoyable. From the doorman to the receptionists, everyone was so friendly and accommodating. We also enjoyed the rooftop pool and bar, which offered a great view of the city.

I would definitely recommend this hotel to all my friends. The service, comfort, and quality of this hotel were exceptional.

Rooms are spacious with great views. Doormen are kind and helpful. Safe location with metro station and supermarket nearby. Rooftop pool perfect for socializing. Restaurant has delicious menu.

We had a fantastic stay at this modern hotel. The staff at Icon were amazing and went above and beyond to help us. The architecture of the hotel is unique and interesting. Although the bed was just okay, the bed linens were incredibly comfortable. The rooftop pool was the highlight of our stay, offering great views and a refreshing swim. Plus, the hotel is conveniently located near shops, restaurants, a grocery store, and the subway.

The check-in was excellent, with a free upgrade and stunning view. The room was perfect, allowing us to escape the city's situation. The breakfast had a wide variety, and the rooftop pool and bar were lively and enjoyable. The location was ideal.

Nothing to complain about at all.

The hotel's location was very convenient, right on the metro line and in a safe neighborhood of Las Condes. This made it easy to explore other parts of the city by taxi or metro. Additionally, the room and bathroom were well-maintained and modern, providing a comfortable stay for guests. The breakfast offered a variety of options to choose from, ensuring that guests were satisfied with their meal.

Some guests mentioned that the staff at the hotel were unfriendly and inexperienced, which could potentially impact the overall experience for guests.

We were thrilled to find out that the rooftop pool was even more amazing than the pictures. The view was breathtaking and the water was crystal clear. We had an incredible time relaxing and taking in the scenery. The location was perfect, with plenty of great dining options within walking distance. we highly recommend this hotel for a truly luxurious stay.

Large, practical rooms. Incredible view of the Andes. Helpful staff. Modern architecture. Comfortable bed linens. Great rooftop pool. Close to shops, restaurants, grocery store, and subway.

Nothing for me.

During our Thanksgiving stay, we were pleasantly surprised by the included complementary breakfast and the room's amenities. The hotel's location was also convenient, as it was within walking distance to several popular attractions. we enjoyed the breathtaking views from the rooftop terrace.

the cocktails at the hotel bar were overpriced and underwhelming. the hotel did not quite live up to our expectations.

I had a great value for my money at this hotel. The room was comfortable with a fantastic view of the Andes and the city. The location in leafy Las Condes was perfect, with easy access to shops, malls, parks, and transportation. The staff at Icon were courteous, helpful, and always had a smile on their faces.

The breakfast menu could have been improved with a better coffee selection.