The hotel is conveniently located near Hong Cun, with plenty of great restaurants to choose from. It offers stunning views from its hilltop position, overlooking the nearby town. The rooms are beautifully decorated and have thoughtful amenities, such as heated floors and huge wooden tubs. The service is excellent, with English-speaking staff available. The buffet breakfast offers a good selection of local flavors and teas. Guests can also enjoy facilities like private karaoke rooms.

The quality of the food in the hotel's restaurant, which was described as "awful" by one guest.

I had an absolutely stunning stay at a villa in Banyan Tree. The picturesque location at the foot of Yellow Mountain was breathtaking. The two-level villa provided ample space, and the extensive breakfast spread was delicious. The friendly staff made me feel welcome and the hotel's proximity to the old town and mountains added to the beauty of my visit. Despite a few minor drawbacks like limited Western food options and a lack of a gym or swimming pool, I highly recommend this hotel. I had a wonderful experience at Banyan Tree and would love to visit again.

Enjoyed delicious local food and friendly staff. Appreciated the stunning location next to the mountains and old town. The spacious rooms and complimentary soft drinks were also a plus.

The hotel lacked some expected amenities like a gym and shuttle buses. Staff training seemed to be an issue as service quality was inconsistent, particularly with cleaning and refilling items in the room.

This hotel is truly luxurious, with exclusive amenities such as a top-notch spa and wellness centre, stunning indoor and outdoor swimming pools, and a beautiful garden area. The service provided by the staff was exceptional, meeting all of our needs and making us feel incredibly pampered and special. Our room was very comfortable and offered exclusive advantages such as a private balcony with amazing views and a spa-like bathroom. The restaurant exceeded expectations, serving delicious meals with a variety of special diet menus available. Additionally, the location is fantastic, with easy access to many attractions in the area.

The only minor issue we encountered was a slight delay in the service when requesting an in-room breakfast. Other than that, our experience at this hotel was flawless.

Serene area, friendly staff, beautiful scenery, free flow prosecco at breakfast, good food spread.

Absolutely nothing to say about dislikes.

Serene area. Beautiful property. Friendly staff. Great breakfast with free flow prosecco. Good internet coverage.