The staff at the hotel were fantastic and provided exceptional service. They were friendly, professional, and always willing to help. The concierge and guest managers were especially amazing. The room was spacious and comfortable, with a well-designed bathroom that had non-slip flooring and a seating bench in the shower. The hotel's location was convenient, with a shopping mall next door and a 24-hour convenience store just a short walk away.

The shower head in my room was positioned in a way that made it difficult for me to enjoy a good shower. Additionally, the internet speed for browsing foreign websites could be improved.

We had a fantastic stay at this hotel. The staff were very friendly and spoke English. The room was clean, spacious, and soundproof. The hotel had excellent facilities, including a refrigerator, hair dryer, safe box, and cable TV. The location was perfect, right next to a large popular mall with a great selection of shops. We also appreciated the close proximity to two big malls and the Xibeijiao subway station. The breakfast was decent, and we enjoyed the omelets made to order.

Cannot find any fault.

The room was clean, spacious, and comfortable, making my trip much more enjoyable. I especially loved the omelet at breakfast, it was delicious! The staff, particularly Johnson and Stefan from guest service, were incredibly helpful and went above and beyond to assist me in getting back my lost train ticket. Their hospitality was truly exceptional. I highly recommend this hotel.

I had an amazing stay at the Courtyard hotel in Tianjin. The staff at the reception, especially the concierge, were incredibly helpful and attentive. They went above and beyond to ensure that my needs were met. The room itself was in excellent condition, as it is a new hotel. Everything was clean and in good working order. When there was a slight delay during check-in, the receptionist even offered us complimentary drinks at the bar to make up for it. I thoroughly enjoyed my time at the Courtyard and would highly recommend it.

Almost perfect! 😊

courtyard went above and beyond during my stay in tianjin. the room was comfy and had everything i needed. their staff, especially johnson and stefan, were so helpful in retrieving my lost train ticket. their hospitality truly made a difference.

rude breakfast cook

Great value for the money, with clean and spacious rooms. The hotel's location is convenient, with a shopping mall and convenience store nearby. The staff, especially Eric, went above and beyond to ensure a pleasant stay and provided helpful advice for nearby attractions.

The breakfast menu could be improved.

Very helpful English-speaking staff, clean and spacious soundproof room, good AC, non-slip bathroom with seating bench, delicious breakfast with discounts for WeChat users.

Very friendly staff, clean room, soundproof, good AC, loved the bathroom design, delicious breakfast.

Nothing not to love.

The rooms were spacious and comfortable, with all the amenities we needed including a fridge, hair dryer, and safe box. The location was great, right on top of a mall and subway station, making it easy to get around. Another advantage was the delicious omelets made to order for breakfast, a perfect start to the day.

There were a couple of negative aspects to our stay. the staff at the lobby could have been friendlier and more welcoming.

The hotel was enjoyable from start to finish, with a few extra days added. Kids also enjoyed it. Breakfast and room service were good, and staff were helpful and supportive.

We loved the spacious and comfy room, perfect for a relaxing stay. The hotel's location right on top of a popular mall and next to the Xibeijiao subway station made it incredibly convenient for shopping and transportation. The staff were extremely friendly and helpful, with excellent English-speaking skills. The cleanliness of the hotel was impressive, and the breakfast provided a wide variety of delicious options.

Couldn't stay longer.

The hotel is conveniently located right next to a large popular mall, offering a great selection of shops and dining options. It is also very close to the Xibeijiao subway station, making it easy to explore the city. The rooms are clean and beautifully designed, with modern facilities and excellent maintenance. The staff is polite and professional, providing exceptional service. Complimentary drinks were offered at the bar as compensation for a short check-in delay.

The hotel could improve the variety and presentation of dishes on the menu.

The hotel rooms are very beautiful and well-equipped with essential amenities like a fridge, hairdryer, safe box, and cable TV. The breakfast is decent and they even make omelets upon request. The restaurant offers a variety of options including steak on the ala carte menu.

Felt right at home, no complaints.

It is also just a short walk away from xibeijiao subway station, making it easy to explore the city. The rooms are spacious and nicely furnished, ensuring a comfortable stay. Additionally, the staff provide excellent service, catering to any needs or requests.

The breakfast options were not up to par, leaving much to be desired in terms of taste and variety.

We got great value for our money at Courtyard in Tianjin. The room was clean, spacious, and had a comfortable bed. The location was convenient with a shopping mall nearby and a 24-h convenience store just a short walk away. The staff were friendly, spoke English, and went above and beyond to help us, including teaching us how to get breakfast coupons for a discount.