The room layout was beautiful and they paid attention to the little details. The breakfast had a wide range of food options. The staff were extremely helpful and proficient in English. The hotel building was stunning and had a nice bar.

During check-in, only one person received a free drink card instead of both. Some of the breakfast food was left to get cold or too dry.

Friendly staff, clean rooms, comfortable beds, great view of the river, excellent breakfast and dinner buffet.

Can't fault anything about it.

This hotel is a true gem, with exclusive amenities that fulfilled our every need. The room was spacious, modern, and immaculately clean, with breathtaking views of the river. The restaurant offered a vast selection of delicious food, including fresh juices and pastas that satisfied even the largest of appetites. The spa and wellness centre was a true luxury, offering relaxing treatments that left us feeling rejuvenated.

The only minor issue we encountered was a shortage of drinks at the bar, but the staff were quick to remedy the situation and provided excellent service throughout our stay. The location, while beautiful, required a cab ride to access city action.

I was pleasantly surprised by the welcome flower bouquet and the attention to detail in this modern hotel. The room had everything I expected from a 5-star hotel, and the view of the Yellow River was breathtaking. Despite the location being away from the city center, the staff made every effort to assist me. I highly recommend staying at Crowne Plaza for a luxurious and comfortable experience.

I recently stayed at the Crowne Plaza in Lanzhou and had a wonderful experience. The hotel itself is beautifully designed and offers every comfort you could wish for. The rooms are spacious, clean, and have amazing views of the city skyline. The staff were friendly and helpful, always going above and beyond to assist. The breakfast buffet at The River Cafe was excellent with a wide selection of tasty options. I would highly recommend this hotel for a visit to Lanzhou.

Clean, modern rooms. Comfortable bed and great river view. Friendly staff and excellent service. Well-equipped rooms with nice touches. Good breakfast and dinner buffet.

Friendly staff, extra free drink, clean and comfortable rooms, water filter sink, happy hour at executive lodge.

Nothing, no complaints at all.

Spent a fantastic New Year at a top-notch hotel with unlimited beauty. The views of the Yellow River were breathtaking and the staff was very polite. The hotel amenities were also great, especially the on-site bar and spa. Location-wise, it was just a stone's throw away from the city center and the local noodle bar was an absolute delight. a wonderful and unforgettable experience.

There were a few downsides to our stay. The room temperature was difficult to regulate and we couldn't get a good night's sleep.

The room was modern, clean, with a great view of the river. The bed was comfortable and the shower and bathtub were excellent. The staff provided excellent service and were always eager to help. The breakfast and dinner buffet had a great selection of food, including some Western options.

We had an amazing stay at this hotel. The cleanliness was impeccable, from the spotless rooms to the well-maintained hotel facilities. The staff went above and beyond to ensure our comfort and satisfaction. The location was perfect, situated near the river and within walking distance to the waterwheel park. Additionally, the breakfast provided was delicious, offering a wide selection of tasty options.

Can't fault the property in any way.