Good food selection, delicious taste. Excellent service and attentive staff. Convenient location, close to airport and metro access. Comfortable bed, quiet and clean room. Variety of food for breakfast. Helpful concierge staff. Close to convention center and well-designed urban waterscape. Power socket next to bed for easy charging

Nothing to complain about at all.

The food at the all-day dining restaurant was delicious, with a good selection to choose from. The service from the concierge was attentive and the staff provided great service.

Felt really comfortable, no complaints at all.

Great breakfast, comfy bed, friendly bellboys, delicious Chinese food. Lovely hotel experience with modern design. Convenient location near local and international food options. Good for business travel with easy airport and metro access. Close to convention center in a beautifully sculpted urban waterscape. Eager and helpful staff.

The location of the hotel is very convenient, as it is close to the airport and in walking distance of the convention center. The surrounding area has a classy ambiance, with plenty of options for dining and entertainment. The rooms are comfortable, with a cozy bed and well-maintained bathroom. The service provided by the attentive staff is commendable, especially the bellboys who are friendly and good looking. Guests can also enjoy a delicious breakfast with a wide variety of options. Additionally, the hotel offers various facilities, such as a Chinese restaurant with tasty food.

Although the overall experience at the hotel is positive, some guests have mentioned that the cleanliness could be improved. There were instances where hair was left on the floor even after cleaning, and amenities were not replenished daily.

We had a fantastic stay at this hotel. The comfortable bed, variety of breakfast options, and friendly staff made our experience even better. The room was quiet and clean, and we loved the convenience of having a power socket next to the bed. The location was perfect, with easy access to the airport and a short walk to the convention center. The hotel facilities were top-notch, and the area felt classy and well-kept. we highly recommend this hotel for its cleanliness, transportation options, location, and excellent staff.

Nothing we didn't like to be fair.

The breakfast at the hotel was delicious and had a good variety of food. The bed in our room was very comfortable, making for a good night's sleep. The hotel's location was convenient, with easy access to local food options and transportation.

There were several issues with the service during our stay, which affected our overall experience. The staff did not have a service-oriented attitude and there were instances where they failed to address our concerns.

The hotel exceeded our expectations with excellent room and facilities, attentive staff, and a good location. The breakfast, bed, bellboys, and Chinese restaurant were all fantastic.

No negatives from this place.

The food was amazing, with a great selection and delicious flavors. The location was also key as it was within walking distance of local attractions and shopping areas. But best of all, the comfort of the room made for a lovely Christmas vacation.

The level of cleanliness was not up to par. Throughout my five-night stay, I noticed that the daily cleaning could have been better. There were hair left on the floor, and they did not replenish the shampoo shower amenities every day. It’s disappointing when you’re paying for a high-class stay but having to deal with details like cleanliness.

Convenient location near convention center and metro. New hotel with friendly, helpful staff. Comfortable bed and clean, quiet room. Variety of breakfast options. Power socket location convenient. Good looking, friendly bellboys. Delicious food at Chinese restaurant.

As guests with children, we loved the range of activities available for them, including workshops and fun amenities. The staff was extremely helpful and accommodating, ensuring a hassle-free stay.

Felt completely at ease, no reason to complain.

I had a wonderful stay at a hotel in Chengdu that was perfect for my business trip. It was easily accessible from the airport and had a metro station nearby. The bed was extremely comfortable, and the breakfast offered a great variety of food. The staff were very nice and helpful. The room was quiet and clean, and I especially appreciated having a power socket conveniently located next to the bed for charging my devices. I had a fantastic experience and would recommend this hotel.

The bed in the hotel was incredibly comfortable, providing a great night's sleep after a long day of business meetings. The breakfast offered a variety of delicious options to choose from, ensuring a satisfying start to the day. In terms of location, the hotel was conveniently accessible from the airport and had a nearby metro station, making it easy to get around the city.

One negative aspect of the hotel was that the area surrounding it felt completely artificial and lacked the authentic atmosphere of Chengdu. Additionally, some of the services at the hotel fell short of expectations, with instances of poor customer service and communication issues.

The Fairmont Chengdu exceeded our expectations with its modern design, great location, and excellent staff. The room and facilities were top-notch, and we loved the various dining options and convenient access to local food. The comfortable bed and breakfast variety were also highlights.

Nothing, all excellent.

I had a great stay at this hotel! The value for my money was impressive and the room was incredibly comfortable, especially the bed. The location was convenient, with easy access to the airport and the metro. The staff treated me with kindness and professionalism, making my stay even more enjoyable.

The breakfast experience could be improved slightly by offering more variety in the menu.

The hotel's exclusive amenities surpassed our expectations, offering us a luxurious and comfortable stay. We were impressed with the Spa & wellness centre, Indoor swimming pool, and sauna, which provided us with much-needed relaxation after long days of work. The massage and body wrap services were exceptional and highly recommended.

Despite the overall great experience, we encountered a minor issue with the in-room bar. It was poorly stocked and expensive, which made us opt for drinks outside the hotel.