Our stay at the hotel was absolutely stunning! From the moment we checked in, we were amazed by the incredible view and contemporary decor of our upgraded room. The spaciousness and gorgeous touches, like free movies and quick service, made our trip even more enjoyable. The hotel's location near Luohu borders was perfect, with great restaurants just a short cab ride away. We were also impressed that we were able to check in early and check out late. Highly recommended!

The hotel is located in a central area with excellent shopping options and a variety of restaurants, making it convenient for guests to explore the area. It is also close to the Grand Theater station, providing easy access to transportation. The nearby mall offers a good selection of restaurants for those looking to dine out. Furthermore, the rooms are spacious and clean, with comfortable beds and a central shower that adds a touch of luxury. The service provided by the staff is top-notch, ensuring a pleasant stay for guests. The breakfast options are diverse and delicious, catering to different tastes. Guests can also enjoy a beautiful view of the mountains from certain rooms.

One negative aspect is that some guests have encountered issues with the ventilation in the rooms, leading to a stuffy and humid environment.

Convenient location near Grand Opera MTR station. Friendly staff and nice, classy room. Upgraded with incredible view. Close to Luohu borders and affordable restaurants. Quick service, early check-in, and late check-out.

I had a fantastic stay at the Grand Hyatt in Shenzhen. The staff went above and beyond to make me feel welcome, assigning me a corner room with stunning views. The gym and outdoor pool were well-equipped and maintained, perfect for my workout routine. The hotel's connection to a luxury mall was convenient and offered a wide range of dining options. The rooms were beautifully decorated with high ceilings and marble accents. I highly recommend this hotel for a memorable stay.

The hotel is excellent, with spacious and modern rooms, a great shower and bath, and comfortable beds. The lounge is one of the best experienced, with delicious food options and complimentary drinks. The location is convenient, within walking distance of public transportation and a shopping mall. The staff are friendly and helpful.

Absolutely nothing.

Here, the luxurious amenities provided exceeded our expectations. We enjoyed the in-room breakfast services and private facilities available only for guests. The restaurant was exceptional, with a wide variety of food options and exquisite presentation. The service was excellent, and staff members were attentive and friendly. The Spa & wellness centre offered various treatments, and the steam room was particularly relaxing.

The only minor issue we encountered was the outdoor swimming pool's temperature, which was too cold to enjoy fully. Despite this, the heated swimming pool and sun loungers compensated for this negative experience.