Great location, just a short walk to the lake and trendy shopping area. the staff was friendly and helpful, with many of them speaking excellent English. the breakfast had a wide variety of options, including lots of fresh fruit.

The furniture in the room was outdated and the bed was uncomfortable. the outlets in the room were not working properly, causing my phone to die overnight.

We thoroughly enjoyed our stay at Haihua! The location was fantastic, just a short walk to West Lake. The breakfast was good, with a nice variety of dishes to choose from. We especially appreciated the 'Halaal' labels on some of the dishes. The gym and pool were also satisfactory, providing a decent workout and relaxation options. Despite the hotel being a bit dated, the rooms were mostly clean and comfortable. We loved having a window facing a small inner courtyard, which allowed for a peaceful atmosphere and refreshing breeze. I highly recommend this hotel for its excellent location and comfortable amenities.

We had a fantastic stay at this luxurious hotel. The location is superb, just a short walk away from a bus stop, making it very convenient for us to explore the area. The room was spacious and well-equipped with amenities such as ironing facilities, air conditioning, and a mini-bar. We also appreciated the sitting area and in-room safe, which added to our comfort. The room service was excellent, providing us with everything we needed. The staff were highly attentive and courteous, ensuring that our every request was met. The dining experience at the restaurant was delightful, with a wide range of delicious options to choose from. We were also pleased with the swimming pool and leisure facilities, allowing us to relax and unwind after a long day of exploring. Additionally, the 24-hour reception and free Wi-Fi made our stay even more convenient.

We highly recommend this place to all.

I had a fantastic stay at this hotel in Hangzhou. The location was perfect, as it was very close to the West Lake, which allowed me to easily explore the trendy shopping area and enjoy the beautiful scenery. The hotel facilities were well-appointed and the cleanliness was top-notch. The staff were friendly and helpful, making sure that I had everything I needed during my stay. Additionally, the breakfast offered a wide variety of options, both Eastern and Western, ensuring that there was something for every taste.

Nothing to mention.

The location of this hotel is great, just a few steps from a famous lake and close to the main tourist attractions. it's easy to get around with a nearby metro line and bus stops.

The rooms were quite old and outdated. We expected better value for the price we paid.

Conveniently located near West Lake and a shopping street. Varied and delicious breakfast options including fresh fruit and good coffee. Friendly doormen provide helpful tips. Clean and well-maintained facilities including a gym and pool. Enjoyed the fresh air from the small inner courtyard.

Convenient location near West Lake and subway. The breakfast buffet was nice with a wide variety of options, including fresh fruits and good coffee. The bed in my room was comfortable. I would recommend this hotel based on my positive experience.

Great location, close to subway and West Lake. Clean rooms and helpful staff. Delicious food options, including Chinese and international dishes. English-speaking personnel. Ideal for outdoor enthusiasts.

Finding a taxi is smooth and convenient, making it easy to explore the city and get to the railway station. it is within walking distance of the beautiful West Lake, allowing guests to enjoy its scenic views.

The hotel rooms are a bit outdated and could use some renovation.

Beautiful classical hotel, comfortable rooms. Great staff, English speakers. Perfect location, trendy shopping area and close to West Lake. Nice breakfast with lots of fruit.

Nothing, all excellent.

We had a wonderful stay at this luxurious hotel. The location was perfect, just a short walk to the beautiful lake. The hotel staff were very helpful and friendly, and most of them could speak English. The room was spacious and clean, with all the amenities we needed, including air conditioning, a mini-bar, and a flat-screen TV. The restaurant served delicious food, with a wide variety of international dishes, and the breakfast buffet had a great selection. We also enjoyed the swimming pool and the gym facilities. we had a comfortable and enjoyable stay.

We highly recommend this hotel to everyone.

The hotel's location near West Lake was amazing. The staff were very helpful and spoke fluent English. The rooms, although a bit worn out, were charming and clean. The breakfast offered a rich selection.

Cannot find any fault.