Convenient location near West Lake. Friendly and well-groomed staff offer excellent service. Security measures are reliable. Enjoyable free cruise on hotel's yacht. Good breakfast options, including Western choices.

The hotel is in a superb location, right by the beautiful lake. You can enjoy walks along the lake shore and have easy access to many attractions. The area is very tranquil, perfect for a relaxing stay. The rooms are clean and offer a traditional Chinese decor, providing a unique and cultural experience. The bathroom is spacious, ensuring comfort during your stay. The hotel also offers excellent service, with friendly and helpful staff. the breakfast buffet offers a variety of delicious Chinese dishes.

The information given by the counter staff may not always be accurate.

During our romantic escape, the hotel provided us with a great experience. We particularly enjoyed the spacious bathroom that had both a separate tub and shower. the hotel's location was also a big plus, situated in a peaceful area in close proximity to several restaurants, shops, and paths for walking. we appreciated the free internet provided by the hotel.

The breakfast was not to our liking, as the options were geared towards Chinese guests with little western fare. the front desk staff could have been more friendly and accommodating when we had some pricing disputes.

From the moment We stepped into this hotel, We were pampered with luxurious amenities and exceptional service. the top-notch room was well-equipped with exclusive facilities, including a plush bed, private balcony with stunning views, and marble bathroom. the staff were polite and helpful, always ready to offer assistance.

Despite all the exceptional amenities and services offered by this hotel, the only minor downside We experienced was the slightly noisy room due to its location near the road. this issue was quickly resolved by the staff, who offered to move us to another quieter room on request.