Excellent location for public transport, with easy access to airports and train station. Stunning views from executive lounge on 38th floor. Clean, spacious rooms with great amenities. Friendly and efficient staff. Good selection of nearby eateries.

The Kunlun Jing An is in a prime location within the French Concession, walking distance to great restaurants and bars.

Felt just like home, absolutely no reason to complain.

The hotel had great breakfast options with a wide selection of both Eastern and Western choices. The staff were friendly and efficient, and the gym and swimming pool facilities were top-notch. The hotel was conveniently located near public transport, making it easy to explore the city.

N/A

Excellent staff, great location near attractions, renovated rooms, good service, fresh food.

No complaints.

The executive floor lounge was a highlight for us. The attentive and friendly waiters served generous drinks and delicious hot snacks prepared by excellent cooks. The hotel's location in the Jing'an area was perfect. Despite being in a busy area, it was surprisingly quiet. Plus, the concierge desk provided great assistance in navigating the city. We loved the Gourmet Cafe with its shared table and separate space from the lobby. It was a great place to enjoy coffee, work on our computers, and indulge in tasty quiches. The upstairs bar was a pleasant surprise. We were directed there for a late night coffee and were impressed by the view, service, food, and music. It made for a relaxed and enjoyable way to end our stay in this city.

Was all great.

We stayed at a hotel that was conveniently located between two subway stations, making it easy to explore the city. The hotel was also within walking distance to the lively French Concession district, where we enjoyed exploring the bars and restaurants. The room was comfortable and had a great view of the nearby Jing'an temple. The staff was attentive and the breakfast was outstanding, offering a wide variety of options to start our day.

The hotel's lounge selection was superb and the staff was attentive, even anticipating my needs. the hotel's location was excellent as it was centrally located making it easy to access key establishments in the city.

The breakfast was not up to standard as the staff barely spoke English, the tables were unclean and the buffet area was not cleared promptly. the hotel's rooms are starting to show their age and the restaurants close too early for an international hotel.

I've stayed at Kunlun Jing An multiple times over the past two years and it's always been exceptional. The staff, facilities, and overall experience are top-notch. Leo Cai and his team in the executive lounge go above and beyond to take care of their guests, paying attention to every detail. It feels like having a second family away from home, and it's incredibly relaxing. The location is convenient, with shopping and lifestyle areas nearby, and the concierge service is always reliable. The dining options are extensive and the hotel is always clean and comfortable. Thank you, Kunlun Jing An, for consistently providing an amazing stay!

Nothing all good 😊

This hotel exceeded our expectations in terms of luxury and exclusive amenities. The indoor swimming pool and sauna were top-notch, and the massage service was exceptional. The private facilities were a true highlight, providing a comfortable and exclusive experience. The room advantages were numerous, including a spacious and well-decorated room and an amazing in-room breakfast. The coffee/tea in the lobby added a welcoming touch.

We had one minor issue during our stay, the bar/lounge area was a bit crowded and difficult to find a comfortable spot to relax. However, the staff were attentive and provided great service.