The Standard Double Room was modern and comfortable, with a soft bed. The room and the entire hotel were very clean, and I enjoyed a nice view of the city. The location was convenient, with supermarkets and restaurants nearby, and it was just a short walk to Tianfu Square and the metro. The staff was incredibly helpful, always ready to assist, and I had no trouble getting a taxi to the airport even at 4.30am. a great hotel with excellent service.

100% Recommend this hotel.

As a backpacker, I really appreciated the good location and the convenience of being within walking distance to the Metro Station. The staff were friendly, helpful, and fluent in English. The breakfast offered at the hotel was delicious, providing a great start to the day. The rooms were comfortable, spacious enough for two people, and well-maintained. I enjoyed my stay at this hotel.

I felt so well taken care of during my stay at this hotel that I don't have anything negative to complain about.

The breakfast buffet was included and very good. The hotel was new, with everything in good order and a modern design. The location was pretty good, about a 10-minute walk to the metro and in a quieter neighborhood but still central. The staff on reception were very helpful with directions and taxis.

Felt really welcomed, no reason to complain.

The hotel itself was new, modern, and in good order. The location was convenient, with a 10-minute walk to the metro and situated in a quieter yet central neighborhood. The staff at reception were extremely helpful with directions and taxis.

Felt well taken care of, nothing was too much trouble.

The value for money at Holiday Inn Express was excellent. The room was clean and bright, and the location was convenient with shops nearby. The staff was friendly and went above and beyond to help us with any requests.

Breakfast delights would be even better with a wider variety of options.

Excellent staff, fluent in English. Average breakfast with Chinese and Western options. Stunning view from the 19th floor. Great location, 5-minute walk from subway and close to a huge mall with popular shops, supermarket, and fast-food chains.

Great location, good access, scenic spots nearby, restaurants nearby, good room facilities.

Everything was fantastic.

Great location, comfortable shower, free water daily, friendly staff, good room facilities.

It was all superb.

The hotel is located in the city center, making it convenient for exploring. The room was clean and comfortable, with a small double bed, sofa, working desk, and chair. The WiFi connection was reliable, which was important for me. The staff, in general, were friendly and helpful.

I did experience one drawback during my stay. The breakfast provided was primarily Chinese, with only some bread, croissants, and butter available.

The buffet breakfast was great and included in the price. The staff were friendly and accommodating. The hotel was conveniently located near restaurants and shopping areas.

There was no refrigerator in the room. Some of the staff had limited English speaking skills.

I recently stayed at Holiday Inn Express in Chengdu for a week-long business trip. The staff was extremely helpful and spoke fluent English. The breakfast had a good variety of Chinese and western options, and the view from my 19th-floor room was amazing. The hotel's location was perfect, just a 5-minute walk from the subway station and close to a large mall with popular shops like Starbucks and McDonald's.

Totally recommend this hotel.

The hotel is located within walking distance of a large shopping area and malls, making it convenient for shopping enthusiasts like me. The staff was outstanding in their assistance and went above and beyond to help resolve an issue with our visas, ensuring a hassle-free stay. The hotel's proximity to the metro and a 15-minute walk to the start of the pedestrian malls in the center of the city was very convenient. The breakfast provided was delicious and the staff was friendly and helpful.

N/A.

During my stay at the Holiday Inn Express Gulou Chengdu, I had a surprisingly close proximity to the city center at a reasonable price. The hotel provided a seamless check-in process, and the room was spacious with all the necessary amenities. I was pleasantly surprised to find out that the hotel offered a welcome drink, which added a nice touch to my stay. Additionally, the hotel's location was a pleasant surprise as it was just a short stroll away from a new shopping center complex and the main pedestrian street, making it incredibly convenient for exploration. The staff at check-in were polite and helpful, providing me with all the necessary information for visiting the Panda Research Centre and other tourist sites. Although I wasn't a fan of spicy food, the hotel restaurant offered a great range of inexpensive non-spicy options in the evening. I would definitely recommend this hotel to anyone visiting Chengdu.

Great location near shopping street, subway, and restaurants. Spacious and comfortable rooms. Outstanding staff, especially Tracy. Good breakfast and room amenities.

Nothing it was perfect.

The hotel had a great breakfast with a variety of options like noodles, steamed buns, and fruit. The room layout was standard but the bathroom had a spacious walk-in shower which was a plus. The hotel's staff was very friendly and helpful, especially with language barriers. They went above and beyond to assist us with questions and even helped us resolve an issue with our visas.

There were several negative aspects of our stay. the communication at the reception was a bit poor in English.