The hotel is conveniently located near the Shi Lu metro station, making it easy to explore the city. It is also close to the main shopping area and right in the city center. Guests have mentioned spacious rooms with modern amenities, such as LCD TVs and free high-speed internet. The bathrooms are clean and well-equipped. The hotel staff is friendly and helpful, with good English-speaking skills. The hotel offers a buffet breakfast and has facilities like ironing desks and a centralized air conditioning system.

One negative aspect mentioned by guests is the difficulty in finding a cab from the hotel.

Check-in quick. Room large, clean, functional. Restaurant disappointing. Location close to train station, metro, convenient.

We had a fantastic stay at this hotel! The location was perfect for exploring the bustling shopping district and tourist attractions nearby. It was so convenient to have everything within walking distance, making it easy to explore and shop until we dropped. The service provided by the staff was top-notch, with friendly and helpful staff members who spoke English and went above and beyond to make our stay enjoyable. The room amenities were excellent, with everything we needed for a comfortable and convenient stay, including ironing facilities, air conditioning, and a well-stocked mini-bar. The dining options were also great, with a delicious restaurant and a cozy bar/lounge area to relax in after a long day of exploring.

This hotel is highly recommended for families.

This hotel offered great value for our Christmas stay in Suzhou. We enjoyed the spacious and clean rooms, as well as the friendly and helpful staff. the hotel's location was perfect, with easy access to a variety of restaurants and shopping options. We especially liked the lovely walking street and canal nearby.

Although the hotel was generally pleasant, there were a few drawbacks. the breakfast buffet was average and lacked freshness.