The room was clean and spacious, with a comfortable bed. The swimming pool on the 7th floor was a nice addition to the hotel.

The staff at the hotel were unhelpful and had difficulty speaking English. The bed was too hard and could have used a topper pad for added comfort.

The value for money at this hotel was excellent, with a spacious and well-appointed room offering a great view of the cityscape. The staff was courteous, spoke English, and went above and beyond to make our stay enjoyable.

The breakfast selection could be improved with a working coffee machine.

We really enjoyed our stay at this hotel. The location was perfect, right next to Wangcheng park, which offered beautiful views of the city. We were also pleased to find that there were many nice restaurants within walking distance. Everything we needed was close by, making it very convenient for us.

I recently had a wonderful stay at this luxurious hotel. The location was perfect, with many nice restaurants just a short walk away. I really enjoyed being right next to Wangcheng park, as it provided a beautiful and serene environment. The service at this place was top-notch, with the staff being attentive and helpful. The room amenities were also impressive, with ironing facilities, air conditioning, and an in-room safe. Additionally, the flat-screen TV provided great entertainment during my downtime. The dining options were excellent, with a restaurant and bar/lounge area offering delicious meals and refreshing drinks. The staff here were outstanding and made my stay truly enjoyable. The leisure facilities, including the swimming pool, were clean and well-maintained. The free Wi-Fi and car park were also convenient amenities that added to the comfort of my stay.

I highly recommend this hotel.

Rooms were spacious, clean, and quiet. Staff was friendly and spoke English well. Convenient location and good dining options nearby. Great breakfast buffet with a variety of choices.

Polite and helpful staff. Upgraded room with daily breakfast. Convenient location near Wangcheng Park, restaurants, and shops. Large, tidy room. Friendly staff with good English. Good breakfast buffet with plenty of choices. Close proximity to restaurants. Super modern and new hotel. Helpful kitchen staff and chef. Large and comfortable room. Friendly senior staff with good English. Close to restaurants and convenience stores.

The staff at Hyatt Place were incredibly helpful and pleasant, making our stay very enjoyable. We were impressed by their professionalism and willingness to assist us with any questions or concerns we had.

Large comfortable room, friendly staff, great buffet breakfast, amazing swimming pool, convenient location near restaurants and convenience stores.

The room was lovely, the front desk clerk extremely helpful, friendly staff, excellent breakfasts, good location.

Don't have any issues at all.

Our room at the top of the hotel was lovely and beautiful. The staff quickly accommodated our needs and were friendly and helpful. The breakfast had a variety of options and a good view of the city. The location next to Wangcheng park was perfect.

Was all great.

Big, tidy room. Friendly, English-speaking staff. Good breakfast buffet with lots of choices. Convenient location near restaurants. Quick resolution of issues.

Nothing to be said.

Nice and comfortable rooms. Honored request for top floor room. Location is great, with a large historic park just across the street with plenty of places to eat nearby. Good breakfast experience. Hotel has everything you would expect from an international chain.

Poor materials used in the bathroom made it look dirty and old. Front desk help was hit or miss depending on the staff working.

The room was large and comfortable. The hotel is located right next to Wangcheng park. The hotel is close to many nice restaurants and shopping options. The staff were friendly and helpful, with some speaking English

N/A

Great staff, delicious breakfast, convenient location near restaurants and park, smooth check-in procedure.

Nothing for me.

Great value hotel in a good location

We loved our stay at Hyatt Place in Luoyang. The staff was polite and helpful, especially Jacob at the reception who went above and beyond to assist us with a mobile issue. The location of the hotel was perfect for exploring Luoyang, with Wangcheng Park and many restaurants and shops within easy walking distance. We were also pleasantly surprised when we were upgraded to an executive room with a daily breakfast. we had a great experience and would definitely recommend this hotel.