The hotel is conveniently located in an up-market shopping district, providing easy access to high-end shopping malls and a metro station. Its secluded garden creates a tranquil atmosphere in the heart of old Shanghai. The rooms are spacious and comfortable, with clean and well-equipped bathrooms. The staff is generally helpful and quick to resolve any issues. Breakfast offers a variety of options. The hotel also features facilities such as a lobby and sitting areas for guests to gather.

The hotel lacks name cards for guests to use with taxi drivers.

Great location in French Concession, charming historical building, recent remodelling, contemporary luxury standards, quiet environment.

Nothing, all excellent.

Great service and comfortable rooms. The hotel is conveniently located near a metro station, making it easily accessible. I had a wonderful stay and would definitely return. I highly recommend this hotel.

The staff were friendly and accommodating throughout my stay. The location was convenient with many local restaurants and shopping options nearby. The room had a comfortable bed and clean bathroom, making for a decent night's sleep.

The hotel itself was old and in desperate need of renovation. The carpets in the hallways were worn and stained, giving the hotel a dirty appearance.

Nice rooms, helpful staff, easy early check-in, beautiful surroundings, convenient location for dining and shopping.

We had a fantastic stay at this luxury hotel with exclusive amenities. The indoor swimming pool, sauna, and massage services were superb. The restaurant and bar/lounge area had a great ambiance and delicious food and drinks. Our room was elegant and spacious, with exclusive facilities that fulfilled all our luxurious needs.

The only minor issue we encountered during our stay was the lack of clear information about the different buildings on the premises. It was not clear which building we had booked and we ended up in a less charming building with lower-quality room decor.