Wonderful Service and Attention to Detail

During our recent stay at a hotel in Guiyang, my cousin's luggage got lost, causing us great concern as we had to leave for another city the next day. But the staff at the hotel went above and beyond to track down her luggage and make sure it was delivered to her. We were so grateful for their commitment and effort.

The hotel is perfectly located in the center of the city, making it easy to explore all the major sights in town. The room we stayed in was spacious and had a breathtaking view of the city. The staff provided excellent service, going above and beyond to assist us during our stay. The breakfast offered a wide variety of options to cater to different tastes. the hotel had a German brewery and bar, offering European beers and food, adding a unique touch to our experience.

The decor in the room was a bit dated, showing signs of wear.

The service at this hotel was exceptional! The staff were very friendly and attentive, always going above and beyond to make sure I had everything I needed. The hotel had a beautiful ambiance, with luxurious and spacious rooms. The location was also great, with shops and restaurants right across the street. One of the best aspects was the panoramic view from the deluxe room I stayed in, it was truly breathtaking. Additionally, the complimentary food and drinks in the executive lounge during happy hour was a nice touch.

There were absolutely no complaints during my stay at this hotel. Everything was perfect, from the service to the amenities.

The staff: friendly and helpful. Central location: close to shopping, restaurants, and attractions. Deluxe room with panoramic view: spacious and stunning. Executive lounge access: great food and drink selection.

Nothing, all excellent.

Amazing view from the suite room on the 51st floor, with access to the 53rd floor service. Free beverages available all day. Convenient location, within walking distance to major attractions. Staff are friendly and well-trained. a pleasant stay.

We were warmly welcomed at the entrance and immediately felt the luxury of the hotel. Our room on the 51st floor had an amazing view and the European style decor was a nice touch. The attention to detail, like the traditional button on the bathroom tap, added to the charm. The staff, particularly Joyce at the reception and Jimmy at the concierge, were professional and attentive. The executive lounge had a young Chinese lady named Maple who was fluent in English. The food at the Paulaner restaurant was wonderful, especially the schnitzel. we had an amazing experience at Kempinski Guiyang.

Exceptional 5-star hotel with panoramic views, attentive staff, executive lounge access, great location near attractions, large rooms.

No negative aspects found.

I had an amazing stay at this hotel. The staff were extremely friendly and helpful, making me feel welcome throughout my stay. The room I stayed in was spacious and had a breathtaking view of the city. The hotel's location was perfect, as it was centrally located and within walking distance to many major sights in the city center. The cleanliness of the hotel and the amenities provided were also top-notch. I had a fantastic experience at this hotel.

All was perfect.

My recent business trip to Guiyang was made exceptional by staying at a hotel that truly exceeded my expectations. The room was spacious and comfortable, offering a stunning view of the city. The staff went above and beyond to ensure my stay was enjoyable, providing excellent service and assistance. I was particularly impressed with the professionalism and friendliness of the front desk staff, who made me feel welcomed and valued. Additionally, the hotel's location was ideal, providing easy access to key areas in the city. my experience was fantastic!

Honestly, there was nothing about my stay at this hotel that I disliked. Every aspect, from the room to the service, was top-notch.

The room size was quite large and had all the expected facilities. We also enjoyed the panoramic view from our high-floor room. The breakfast at the hotel catered to a variety of nationalities and had a wide range of options to choose from. The location of the hotel was very convenient, with various restaurants and cafes within short walking distance. It was also centrally located, allowing us to explore the city on foot.

The service at the restaurant was extremely slow and unsatisfactory. We had to wait for a long time for our food, and when it finally arrived, it was bland and tasteless.

I recently had a wonderful weekend at a hotel in Guiyang. The hotel offered stunning views, especially of the Jiaxiu tower and Wenchang pavilion. The key location was perfect as it allowed me to explore the city's culture within minutes of walking. the staff was incredibly friendly and helpful, and even went above and beyond to make sure my stay was enjoyable. One advantage that I particularly enjoyed was the delicious food served at their on-site restaurant.

I must admit that the hotel had limited facilities, with only a small coffee shop available on the first floor. The pricing was also quite steep, which may not be suitable for those on a budget.

With its exclusive amenities, this hotel provided us with a luxurious experience. From the exquisite continental breakfast served in-room to the refreshing swim in the indoor swimming pool, every need was fulfilled by the highly professional and helpful staff. The location was perfect, within walking distance to several major sights in town and the live entertainment kept us entertained in the evenings.

The only minor issue we encountered was that the sauna was temporarily unavailable during our stay. However, this did not detract from the overall exceptional experience at this hotel.

As a couple, we absolutely loved our stay at Kempinski Guiyang. The staff went above and beyond, helping us with travel arrangements and taking care of our luggage. The location was great, with spacious and comfortable rooms. The service was exceptional.

Felt like home, no complaints whatsoever.

The staff at the hotel were incredibly friendly, helpful, and attentive. They made our stay very enjoyable. The deluxe room with panoramic view and executive lounge access was worth the extra cost. The room was spacious and had a stunning view of Guiyang. The executive lounge offered a great selection of complimentary food and drink during happy hour. The location of the hotel was convenient, with several major sights within walking distance. The suite room on the 51st floor provided a fantastic view, and we were able to enjoy the free beverage service on the 53rd floor. We didn't even want to leave the hotel for sightseeing!

Felt secure during our stay, no complaints.