Great location near train station and airport. Convenient mall with restaurants and cafes nearby. Good amenities including gym and swimming pool. Helpful staff and comfortable beds. Superb hotel restaurant with diverse breakfast options.

Don't have any issues at all.

Cleanliness, hotel facilities, breakfast, staff.

Nothing at all.

Attentive staff. Clean room. Great service in the lounge. Recommended for business trips. Free shuttle to nearby Xujing East.

The breakfast options were great, even for European guests. The hotel provided a shuttle bus service to the local show, which was very convenient. The hotel is located near the train station and airport, making it ideal for transit or early flight/train trips.

The hotel required a high deposit, equal to double the room rate, which was not mentioned beforehand and could be a burden for guests with limited funds. The staff did their best to accommodate us, but it would have been better to inform customers in advance.

Extremely comfortable and clean hotel, great amenities, free shuttles to the airport, high value for the price.

Couldn't fault.

The Senz Hotel & Spa offered a fantastic shuttle bus service to the Shanghai show, making our visit much easier. The breakfast options were plentiful, even catering to European tastes. The hotel's cute shopping area had a great selection of restaurants nearby. The junior suite was beautiful and spacious, and the gym, pool, and sauna area provided a relaxing environment. The location near the International Exhibition Centre, railway station, and airport was convenient.

The Senz Hotel & Spa offers a wide variety of breakfast options, including choices for European guests. The facility is clean and has a minimalist design, creating a modern and comfortable atmosphere. Additionally, the hotel provides a shuttle bus service to the Shanghai show, making transportation convenient.

Traveled for business, stayed at The Senz Hotel for 2 nights. Comfortable room with balcony, great amenities, not too big of a hotel so no long walks. Breakfast was a pleasure with a variety of options. Gym and wellness area were a big plus. Will definitely return.

Recommend this hotel.

Beautiful, clean, quiet, attentive staff, great amenities, convenient location.

Nothing, no complaints at all.

Attentive staff, clean rooms, great service at Level Lounge, free shuttle, comfortable bed, upgraded to suite with breakfast and afternoon tea. Good hotel overall, friendly and professional staff, decent breakfast, enjoyable swimming pool experience. Excellent location, helpful staff, comfortable beds, well-appointed rooms, superb hotel restaurant with a variety of breakfast options.

Located near the airport and restaurants. Good rooms, facilities, and breakfast buffet. Friendly staff, helpful and polite.

Our stay at this hotel was luxurious and comfortable. The spa facilities were divine, with a top-notch indoor swimming pool, sauna, and massage treatments available. The spa lounge was a great place to relax and enjoy the serene ambiance. The hotel staff were exceptional in providing great service and made us feel special. The restaurant and bar/lounge area provided delicious food and drinks. We loved the private facilities, exclusive only to guests, which made our stay even more exceptional.

This hotel was quite far from the city center, which limited our exploring options. However, we were very impressed with the garden area and BBQ facilities, which made up for the lack of city advantages.

Excellent location, helpful staff, comfortable beds, well-appointed rooms, superb hotel restaurant, extensive breakfast options.

It was all superb.

This hotel had a great location for our Xmas staycation, with plenty of restaurants and shopping nearby. The gym and pool were also great amenities to have. the hotel offered a BOGOF spa voucher which we enjoyed.

We had a number of negative experiences during our stay. the afternoon tea was poor and there was no food served with it.

The hotel had a great gym and pool area. The facilities were clean and well-maintained. The location was convenient with plenty of restaurants and shops nearby.

The staff had limited English skills, which made communication difficult at times. The airport shuttle service had a very limited schedule, which was not convenient for our flight times.