The facilities at this hotel were impressive, with a spa, gym, and swimming pool available until late. The staff were generally friendly and helpful, and the level of service was usually excellent. Additionally, the quality of the food was very good, and there were English channels available on the TV for entertainment.

One disappointing aspect was the swimming pool, which was too short to fully enjoy. Additionally, it was frustrating to be given twin beds instead of a master bed, especially as a solo traveler.

The room was spacious and clean, with excellent air conditioning and reliable wifi. The hotel staff went above and beyond to help me retrieve a lost phone, utilizing CCTV surveillance and contacting the police. Within a couple of hours, my phone was returned, and the staff asked for nothing in return. The location of the hotel was convenient, with a delicious sandwich bar across the street. They even provided a cot in the room upon request, and the breakfast had a wide variety of delicious options, including dishes from their talented Indian chef. Additionally, the pool was clean and quiet, with a perfect jacuzzi. The hotel was located close to Century Park and the Shanghai Science and Technology Museum.

Felt very comfortable, no complaints at all.

I got great value for my money and the room was spacious and comfortable. The location was perfect, close to the Expo center and metro, and the staff were friendly and helpful.

The breakfast menu could use some improvement, maybe more variety and options would be nice.

Helpful staff, quick phone recovery, great location, friendly door staff, easy access to metro, clean and comfortable rooms.

There was nothing I didn't like.

The staff was helpful and accommodating, large modern rooms, great bathrooms, convenient location near a mall and restaurants, excellent bar with a full menu. The receptionists went above and beyond to help recover a lost phone.

Hard to think of anything.

Great value for money with clean and comfortable rooms. The location in a quiet neighborhood near the metro was convenient for exploring the city. The staff, especially Luke at the Concierge desk, were friendly and helpful, making our half day excursion a breeze.

Breakfast items could be improved, especially in terms of variety and options available.

I had an amazing stay at this hotel in Pudong. The cleanliness was top-notch, with well-maintained rooms and a clean pool area. The hotel facilities were impressive, especially the jacuzzi in the pool. The location in Pudong was perfect for my business purposes, being fairly close to the Shanghai New International Exhibition Centre. Additionally, the breakfast was delicious and had a wide variety of options. The staff were polite, friendly, and always willing to help.

Nothing not to love.

As a budget traveler, I loved the helpful and friendly staff, clean and comfortable rooms, and the extra amenities like the health center and swimming pool. The location near the train station and underground shopping area was also a great bonus.

Felt right at home, no complaints at all.

I got great value for my money at this hotel, with a comfortable room and convenient location. The staff were incredibly friendly and helpful, even going above and beyond to assist me in retrieving my lost phone. Can't thank them enough!

The food for breakfast could have been better.

The staff at the hotel were incredibly friendly and went above and beyond to ensure that my stay was comfortable and enjoyable. They provided excellent service and were always willing to help with any requests or questions. Additionally, the rooms were clean and comfortable, providing a cozy space to relax after a long day of meetings. The hotel's location in the Pudong area was also very convenient for my business needs, as it was close to the train station and had a variety of nearby restaurants and shops.

One issue I encountered during my stay was the difficulty in getting a taxi in the morning. There were long waiting times and some taxi drivers refused fares unless additional tips were given in advance.

Value for money - received good value for the price paid. The room was clean and comfortable, making for a pleasant stay. The location was convenient, especially for those visiting the Expo center and using the metro. The staff were polite, friendly, and went the extra mile to ensure guests were well taken care of.

The morning meal could have been improved by offering more variety or options to choose from.

Fast and friendly service, excellent breakfast. Awesome concierge staff, especially Alisa. Indian chef Purushottam was very helpful.

There was nothing I didn't like.

The rooms were clean and well-sized, providing a comfortable stay. The location was key as it was close to SNIEC and the AP market, making it convenient for both business travelers and those looking to explore the city. Additionally, we enjoyed the diverse breakfast options and the helpful Indian chef who served delicious Indian dishes.

There were a few aspects that we didn't like. The hotel's WiFi was unreliable and certain websites, like Netflix, YouTube, and Google, were blocked.

The hotel is fantastic overall, with comfortable rooms and inviting public areas. The breakfast offers lots of choices and the staff in the restaurant are friendly. The location in the Pudong area is excellent for business needs. The staff are polite, friendly, and helpful, going the extra mile to make sure guests are well taken care of. The hotel is clean and has great facilities, including a pool and jacuzzi.

Can't think of anything.

Clean and comfortable rooms, friendly staff, good location near the Expo center and metro station.

Long wait for taxis in the morning, drafty windows.