Excellent Service and Memorable Stay at The Ritz-Carlton

During my recent stay at The Ritz-Carlton, I was amazed by the impeccable service and attention to detail. The staff went above and beyond to make my stay extraordinary. From the warm welcome at check-in to the personalized touches in my room, every moment was special.

This luxurious hotel surpassed our expectations with its exceptional service. The indoor swimming pool and sauna were fantastic, and the spa lounge was the perfect spot to relax after a day exploring the city. Our room was stunning, with exclusive amenities and a heated swimming pool. We also enjoyed delicious meals at the restaurant and a refreshing drink at the bar. In-room breakfast was an added bonus, served at our convenience. The location advantages were undeniable, close to major attractions and transportation.

Although our overall experience was remarkable, we encountered a minor issue with the steam room not functioning properly. However, the hotel staff promptly addressed the situation and offered us a complimentary massage, which was a nice gesture.

Spacious suite, amazing bathroom, accommodating staff, delicious breakfast, kind and helpful Mr. Manara, comfy bed, nice and professional staff, clean swimming pool, spacious and kids friendly room.

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Bed extra comfy, staffs nice and professional, swimming pool clean and moody. Room spacious, kids friendly. Club level manager helpful, good English. Pressing service, yoga room available. TV with proper channels. All day silence in room. Bathroom with huge bathtub, relaxing. Breakfast with Chinese-style and few western options, delicious!

I absolutely loved my stay at this hotel. The suite I stayed in was incredibly spacious, and the highlight was definitely the bathroom with its huge bathtub. It was the perfect place to relax and unwind. The staff at this hotel were also extremely accommodating and made my stay even more pleasant. And the breakfast? It was simply delicious! While it mostly offered Chinese-style options, there were also a few western choices available. The hotel is conveniently located right next to a high-end shopping mall, which provided plenty of alternative dining choices. Additionally, there are subway stations nearby, making transportation around the city very convenient.

Absolutely nothing. Everything was perfect.

Spacious suite, luxurious bathroom, accommodating staff, delicious breakfast, comfy bed, nice staff.

There was nothing I didn't like.

Our new year's stay was a great experience. The rooms were clean and spacious, and the staff were helpful and polite. The breakfast was delicious and offered a variety of options. We also enjoyed the convenient location, as it was near several tourist attractions and restaurants.

The hotel is located on a busy street, so it can be noisy at times. the room temperature was difficult to regulate and we found ourselves either too hot or too cold.

The hotel's cleanliness and facilities were top-notch. The spacious room was a welcome feature, and the comfortable bed ensured a good night's sleep. The staff were not only nice and professional but also went out of their way to make my stay enjoyable. The hotel's location in the western side of the city was convenient for my research on quality management. Additionally, the breakfast provided a variety of options, both Chinese-style and Western, which were all delicious.

Everything was fantastic.