The hotel staff were friendly and welcoming, always greeting us with a smile. They were also very helpful in providing information about the surrounding area and offering suggestions for restaurants and bars. Additionally, the hotel had a convenient location, close to the city subway, making it easy to explore the city and visit different attractions. This saved us a lot of time and hassle during our stay.

One of the downsides was that the hotel room we stayed in was a bit dated and could use some renovation. The furnishings and decor seemed a bit worn-out and could be updated to provide a more modern and comfortable experience.

Outstanding service, amazing bathrooms, comfy beds, perfect location with nice cafes and breakfast stands, spacious and fully equipped gym.

None.

We loved the location of the hotel, right next to a subway station and close to metro stops. It made getting around this city very convenient. The main street nearby had beautiful big trees and there were some nice cafes and local breakfast stands at the crossroads. The gym at the hotel was spacious and fully equipped, perfect for a workout.

No major negatives.

The location is great, with a main street lined with big trees and nice cafes. The gym is spacious and fully equipped. The executive suite on the horizon club floor is perfect, with outstanding service, amazing bathrooms, and comfortable beds. The L2 restaurant is great, with very friendly staff.

This hotel oozes luxury with its exclusive amenities such as the well-equipped fitness center, outdoor swimming pool with sun loungers for relaxation and the serene spa and wellness center providing an array of massage services. The room advantages including the In-room breakfast and luxurious private facilities make the stay worthwhile. The Continental breakfast served at the restaurant was delicious and the bar/lounge area offered a wide variety of cocktails.

The location is not the most convenient as there are not many shopping areas around the hotel. However, the hotel's services such as the coffee/tea in the lobby and the live entertainment more than make up for it.

Outstanding service, amazing bathrooms, comfy beds, perfect location, spacious and fully equipped gym, great restaurant.

Nothing to mention.

The dining options were great with a variety of dishes to choose from and the service was excellent. the staff were friendly and helpful at all times. the location was convenient for exploring the city and there were some interesting places nearby to discover.

The room was a bit outdated and could use a bit of a refurbishment. the carpets and furnishings were also showing some signs of wear and tear.

I was impressed with the level of service at Shangri-La. The check-in process was seamless and the staff greeted me with warm smiles. The room was clean and comfortable, providing a relaxing atmosphere. I also appreciated the attentiveness of the housekeeping staff and their commitment to ensuring a pleasant stay. I would highly recommend this hotel.