The hotel is located in a convenient area, just next to the underground station, making it easy to explore the city. It is nestled in the new development district, offering a peaceful atmosphere away from the hustle and bustle. it is close to Zhengzhou east station, making it convenient for business travelers. The rooms are clean and comfortable, with a spacious bathroom and amenities provided. The staff provides efficient and prompt service, ensuring a smooth check-in and check-out process. Guests can enjoy a delicious breakfast with a variety of options to choose from, starting their day on a positive note.

Some guests have mentioned that the air conditioning system may not be adjustable to a cooler temperature, leading to discomfort during their stay.

The check-in and check-out process at Sheraton was quick and efficient. We didn't have to wait long, which was a relief.

I wish they had provided paper shopping bags with the Sheraton logo for carrying our items after shopping. Other hotels, like Hilton, offer this service.

This hotel provides an exclusive experience with luxurious amenities, including an indoor swimming pool, restaurant, and bar/lounge area. the room advantages are exceptional, with private facilities and a Jacuzzi ensuring a comfortable stay. the staff provided excellent service and made me feel welcomed.

The central heating system was hard to adjust, making me uncomfortable during the night. this minor issue did not detract from my overall experience.

The bed at this expansive hotel is massive, measuring over 2 meters wide. Its convenient location across from a mall with well-known brands adds to its appeal. The reception desk processes check-ins and check-outs quickly, making the overall experience efficient.

The room was spacious and clean with a great view of the city. the breakfast had a good variety of options and the staff serving it were friendly. the convenient location near the metro station and shopping areas made it easy to get around the city.

The check-in process was slow and disorganized with staff not offering much assistance. the air conditioning in the room was difficult to control, making it too warm and uncomfortable at night.

Clean rooms with familiar brands. Opposite a mall with familiar brand names. Massive King Koil bed. Efficient check-in and check-out.

Everything great.