The room was spacious and clean, with a comfortable bed. The location was convenient, especially for attending events at NECC. The staff was friendly and helpful throughout my stay. I will definitely consider staying here again in the future.

One thing that could improve the breakfast options is to have more variety in the menu.

the beds were incredibly comfortable, ensuring a great night's sleep. Additionally, the staff was extremely helpful throughout our stay, going above and beyond to assist us with any requests or questions we had.

We did experience a few issues during our stay. the air-conditioning seemed to struggle at night, resulting in a hot and stuffy room.

Large rooms, clean bathrooms. Great location near railway station and airport. Helpful staff. Buffet breakfast with wide selection. Wayne on reception was professional and helpful.

Excellent food, superb staff, highly recommended for travelers near the airport. First-class all the way. Spacious room, fantastic gym and pool. Helpful staff offered free breakfast and upgraded my room. Clean and luxurious hotel with rich Chinese and Western breakfast options. Different from other hotels in China, which mostly had Chinese food.

Great value for money, the room was spacious and had an innovative glass panel. The hotel staff were friendly and attentive. The location was convenient for the NECC exhibitions.

More variety in breakfast choices would have been nice.

The value for money at this hotel was excellent. The room was spacious and the bathroom had an innovative glass panel that added a unique touch. The staff were attentive and polite, making me feel welcomed throughout my stay. The location was quiet and convenient, with a free shuttle to the exhibition centre.

Food for breakfast could have been better.

The staff is friendly and offered to add their contact for convenience. The building is grand with a lovely interior. The bed is comfortable and the room is spacious. The club lounge staff are great, despite being understaffed. The outdoor seating for breakfast is a nice touch.

The room was clean and spacious, with a comfortable bed and good Wi-Fi. The staff were quick to help and the breakfast had a variety of options. The hotel offered security, luxury, and comfort, and the location was convenient for both the Exhibition area and the train station.

Felt very lucky to have found such an excellent hotel, with no reason to complain.

The breakfast spread was absolutely delicious, with a wide variety of options to choose from. the room service was prompt and efficient, keeping my room clean and the bed comfortable. the location of the hotel was convenient, being close to the exhibition area and train station. This made it easy for me to explore the city and attend my business meetings without any hassle.

One major downside was the poor wifi connection. It was extremely slow and unreliable, making it difficult for me to stay connected and get my work done.

The bed was incredibly comfortable and the staff went above and beyond to assist with any needs. The hotel's architecture is stunning and well maintained, with sparkling floors and luxurious spaces. The breakfast selection was varied and delicious, with flaky croissants and good drinks. The location is convenient, only a short taxi ride from the railway station and airport.

The hotel's location was convenient, especially for those traveling through the Hongqiao terminal. the rooms were clean and well-maintained, providing a luxurious and comfortable stay. Additionally, the staff were quick to assist and were very courteous.

The room service was not up to par. They struggled with understanding their own menu and took an excessive amount of time to prepare simple dishes.

The design of the hotel is impressive, with spacious rooms and comfortable beds. The pool and restaurants are also top-notch, offering a great dining experience. The staff went above and beyond, offering me a free breakfast and upgrading my room to compensate for the mix-up. Highly recommended.

Felt like royalty, no complaints.

During my Christmas stay, I absolutely loved the luxurious and sophisticated ambiance of the hotel. the plush interiors and modern amenities made for a truly comfortable experience. Additionally, the hotel's convenient location near the Shanghai Hongqiao Airport and Railway Station was a major plus. It made traveling to and from the hotel a breeze, especially during the busy holiday season.

One disappointing aspect of my stay was the hotel's isolation. There were no nearby options for dining, shopping, or entertainment within walking distance.

The hotel is conveniently located near the airport and railway station, with a modern shopping mall and a variety of restaurants nearby. The staff was great, always ready to help. The room was clean, spacious, and had a lovely view. They provided extra amenities upon request and even gave me a complimentary late checkout. The buffet in the dining hall was amazing, especially the Chinese New Year special. The lamp heater outside the entrance was a nice touch, keeping me warm while waiting for a taxi. a truly excellent experience.

Strongly recommend this hotel.

The facilities at this hotel were fantastic! The spacious and comfortable rooms, luxurious bathroom, and top-notch gym equipment were all impressive. The executive lounge was well-appointed, and although the F&B selection was a bit limited, it was still enjoyable. The breakfast buffet in the dining hall was one of the best I've ever experienced, with the added treat of Pink Champagne available. The hotel also offered extra amenities upon request and a complimentary late checkout. this hotel is a safe and excellent choice.

Felt very lucky, nothing to complain about.