This hotel is a great value for money, with affordable prices and attention to detail. The location is perfect, as it is near Pingjiang road on a quiet pedestrian street along a canal. The staff provide excellent service, and the basic amenities are all available. The rooms are quiet and tidy, making for a very comfortable stay.

All was ok, no improvements necessary.

I recently stayed at the charming Jade Snow Lodge in Suzhou for a few days. The location was perfect, situated near the popular tourist street but still tucked away in a quiet area. The staff, especially the hostess, were absolutely brilliant. She spoke perfect English and Chinese, making communication a breeze. The room was clean and comfortable, with all the necessary facilities. I loved the option to choose between a Western or Chinese breakfast. The hotel even went above and beyond by ordering us a taxi when we needed to leave. I am extremely satisfied with my stay!

Can't recommend this hotel highly enough.

Perfect location, comfortable bed, helpful staff, clean facilities, great customer service.

No complaints.

Great location near popular tourist street and in a quiet area. Brilliant staff, especially the English-speaking hostess. Clean and comfortable room with included facilities. Option to order Western or Chinese breakfast. Excellent service, even ordering a taxi for our departure. Very satisfying experience!

During my stay at Suzhou Jade Snow Lodge, I had a little difficulty finding the hotel, but the receptionist went above and beyond to ensure my arrival. The customer service throughout my stay was exceptional, with the staff being attentive and helpful. The hotel itself was clean and the breakfast provided was decent. The best part was the amazing location, close to popular tourist spots. I would definitely recommend this hotel to others!

The only drawback was that the hotel is a bit far from the metro station.

Perfect location, friendly staff, clean and comfortable room, great breakfast, helpful service.

Was all great.

Best stay in the heart of Suzhou!

That the hotel was a fair distance away from the metro station, which made travelling around the city a bit challenging.

I had a fantastic stay at this hotel in Suzhou! The location was perfect, situated right next to the canals on a quiet pedestrian street near Pingjiang road. The hotel was very clean, and the facilities were top-notch. The staff was incredibly friendly and accommodating, making me feel like part of their family. They spoke perfect English and were always willing to help with transportation, providing excellent recommendations, and even inviting me to dinner. The breakfast options were great, and I loved the convenience of being able to order either a Western or Chinese breakfast. my experience at this hotel was outstanding.

Everything was fantastic.

I was pleasantly surprised by my stay at Jade Snow Lodge. The owner spoke English well and the location was perfect for exploring Pinjiang Rd and the train station. The bed was comfortable and the room was clean, with a nice shower. Despite a few small inconveniences, overall I would recommend this hotel.

My stay at Suzhou Jade Snow Lodge was absolutely delightful. The location was perfect, right in the heart of the pedestrian area and a short walk away from popular attractions like the Humble Administrator Garden and Suzhou Museum. The facilities were clean and well-maintained, providing a comfortable experience. The staff went above and beyond to make me feel welcome and even invited me to join them for dinner. Their recommendations were superb, ensuring that I enjoyed my time in Suzhou to the fullest. I highly recommend this hotel to anyone visiting Suzhou.

Located in a prime spot near Pingjiang Road, this lodge is perfect for families with children. Situated right next to the canals, it offers a peaceful and scenic setting. The rooms are clean and comfortable, with all necessary facilities included. Guests can enjoy a delicious Western or Chinese breakfast and excellent customer service. The staff goes above and beyond to assist guests, even walking to meet them when they have trouble finding the hotel. The lodge provides a warm and welcoming atmosphere, making it an ideal choice for a family stay.

The hotel may be a bit difficult to locate for some guests.

The hotel is conveniently located near a popular tourist street, making it easy to explore the area. the staff, especially the hostess, were exceptional and provided excellent service. They were able to communicate in both English and Chinese, which was a huge advantage. the rooms were clean, comfortable, and well-equipped with all the necessary facilities. Another great advantage was the option to order a Western or Chinese breakfast, allowing guests to choose their preferred meal. the stay was very satisfying.

On the downside, the hotel's distance from the metro station could be inconvenient for some guests, especially those relying on public transportation. Additionally, the TV only had subscription channels, which required an account to access.

The value for the money at Jade Snow Lodge was excellent. The room was spacious and comfortable, perfect for my family with kids. The hotel's location was unbeatable, right next to the charming Pingjiang road, yet surprisingly calm. The staff were incredibly helpful and responsive to all our requests, from providing a phone charger to serving breakfast in our room.

The only suggestion I have for breakfast items would be to offer a greater variety of choices.

Great location, friendly staff, comfortable room, excellent service, English speaking owner.

None.

The value for money at Jade Snow Lodge was excellent, with a comfortable room perfect for families. The location was ideal, right next to Pingjiang road, yet surprisingly calm. The staff were delightful, always responsive to our requests and even served us breakfast in our room upon our request.

The food for breakfast could have been improved with more variety and options.