Great location near the lake, spacious room with balcony. Manager recommended and drove us to a new hotel near the botanical gardens. Clean rooms with comfortable beds and rain shower. Friendly staff, manager ordered dinner for us. Wonderful time away from Shanghai. Will definitely return.

We had an amazing stay at Tea Boutique Hotel West Lake! The manager, Andrew Chan, was incredibly kind and helpful, making our experience truly enjoyable. The hotel's location near West Lake and in a bustling eating area was very convenient. The house-keeping was also excellent. The room itself was beautifully appointed with comfortable furniture and a huge bathroom. The bed was so comfortable, making it hard to get out of bed in the morning. I highly recommend this hotel for a great stay in Hangzhou.

I loved the eco-friendly vibe at this hotel! The room decor was beautiful and the balcony added a nice touch. The location was also great, with plenty of eateries nearby. The room was spacious, clean, and well-maintained. The restaurant served delicious food and was accommodating to dietary requests. The hotel had a wonderful 'green' philosophy, which I appreciated. I would definitely recommend this hotel for a pleasant stay.

Comfortable rooms with nice amenities. Friendly staff. Convenient location with plenty of eateries nearby

Location is a bit far from the main attractions and city center. Some staff members had limited English proficiency.

Conveniently located near a botanical garden, this hotel offers a comfortable room with ample amenities and a spacious bathroom. Staff are friendly and the on-site restaurant provides good service and food. Nearby, there are also various options for coffee and snacks. Perfect for nature lovers and those seeking a peaceful atmosphere.

This place is situated in a great little area, near the botanical gardens and just a short walk to the shore of Westlake. We loved the beautiful and quaint surroundings, which added to the overall luxurious feel of this hotel. The rooms were spacious and very clean, with perfectly proportioned furniture. The bed and bedding were incredibly comfortable, making it difficult to leave in the morning. The bathroom was huge and had all the amenities we needed.

The location can be a bit busy due to the nearby urban development, but the noise was easily tuned out and didn't bother us. It may not be as close to Westlake as stated, but we eventually found our way without any problems.

We loved the hotel's prime location near the botanical gardens, making it a perfect spot for nature enthusiasts. The hotel's proximity to the gardens allowed for easy access to beautiful trees, plants, and even a stunning bamboo grove. Additionally, we were impressed by the cleanliness of the rooms, with comfortable beds, pillows, and bedding that made it difficult to leave in the morning. The bathroom was spacious and well-equipped with all the necessary amenities.

Nothing at all.

I had an amazing stay at a hotel near the beautiful Westlake area. The room was beautifully appointed with comfortable furniture and a cozy bed. The bathroom was spacious and had all the amenities I needed. The hotel was conveniently located near the botanical gardens, allowing me to enjoy the stunning natural surroundings. The staff was friendly and tried their best to fulfill my requests. The restaurant served delicious food, and there were also some great coffee shops in the neighborhood.

There was a language barrier at the reception, which made communication difficult.

The hotel offered a great start to the new year with its luxurious and comfortable rooms that were perfect for relaxing after a long day exploring the nearby gardens and university. the location of the hotel was convenient and offered easy access to nearby shops and green spaces, making it easy to enjoy the local area. the staff was friendly and helpful, ensuring our stay was as enjoyable as possible.

The hotel breakfast was limited and lacked variety, leaving us searching for alternatives. the language barrier was challenging, and we found it difficult to communicate with the hotel staff.

Cozy hotel near lake. Well-equipped and decorated rooms. Outstanding balcony. Comfy bed and bedding. Several breakfast options. Beautifully appointed furniture. Huge bathroom with amenities. Good service in on-site restaurant

Nothings

Cozy hotel, well-equipped rooms, outstanding balcony, comfy bed, delicious breakfast with variety, convenient location near lake and shops.

All was perfect.

We had an amazing stay at this boutique hotel. The location was perfect, situated near the botanical gardens and just a short walk to the serene shores of Westlake. It was also surrounded by a vibrant village filled with restaurants and coffee shops, making it easy for us to find delicious meals and enjoy a cup of coffee. The service at this place was top-notch, with the staff going above and beyond to ensure our comfort. The rooms were beautifully decorated, clean, and well-equipped with all the necessary amenities. We especially loved the welcome drink and the fresh tea provided in each room, adding a special touch to our stay. The housekeeping service was impeccable, keeping our room spotless throughout our visit.

We would highly recommend this hotel to all.