The hostel's location was perfect, as it was close to a metro station, making it easy to explore the city. The room was basic but had everything I needed, including a clean and comfortable bed. The staff, especially Celine, were friendly and always willing to help. The hostel also had great facilities like large lockers, a restaurant, and laundry service. The wifi was the strongest I experienced during my trip, allowing me to easily access my social media and emails with my VPN.

I do recommend this hotel.

Great location near the subway and local restaurants.

Front desk staff were unhelpful and disinterested, unable to offer recommendations.

The central location next to the station was perfect for exploring the city, and there were plenty of food options nearby. I loved the rooftop bar, where I could relax and enjoy the view. The laundry service was a bonus, and the big locker provided ample space for my belongings. The staff were friendly and helpful, offering free tea and Chinese classes, and even providing contacts for clubs. The price was amazing, and the room had heating and adorable messages on the walls from previous guests. a great experience!

Strongly recommend this hotel.

Good location near transport, restaurants, and bars. Clean rooms with decent showers. Helpful staff and affordable rooftop bar breakfast. Easy access to popular sights by foot or subway.

Great location, close to the Bund and Metro stations. Fantastic rooftop bar and restaurant with stunning sunset view. Quiet room with comfortable bed. Friendly staff who speak English. On-site laundry service and organized tours available.

Nothing all excellent.

Spacious room, aircon, nice terrace, comfy beds.

Could not be improved in any way.

The value for money at this hostel was unbeatable, with clean rooms and comfortable amenities. The location was ideal, within walking distance to many attractions, and the staff treated us with kindness and hospitality.

The breakfast offerings could use some improvement, with a wider variety of options to choose from.

The staff was incredibly friendly and helpful, making us feel welcomed and valued. They went above and beyond to ensure we had a pleasant stay. The location was perfect, with easy access to public transportation and tourist attractions. Additionally, the rooftop bar was a great spot to unwind and enjoy the city views.

The dorm room was a bit noisy and the bathrooms could have been cleaner. The lack of curtains on the beds made it difficult to have privacy.

I got great value for my money at the hostel. The room was clean, comfortable, and the free walking tour was a highlight. The location was convenient, close to the metro station and within walking distance of Yuyuan Gardens and the Bund. The staff were amazing, especially Celine, Sean, Peter, Mason, and the restaurant staff. They were kind, competent, and always available to help. The atmosphere felt like a friendly family house, and the breakfast of muesli with fruits and green tea was delicious, accompanied by good music in the restaurant.

The breakfast experience could have been better with faster and more organized service, as there was only one person taking orders and preparing one meal at a time. However, the slow service allowed for great conversations with other backpackers in the meantime.

Great location near attractions and subway station. Helpful staff with good English. Ensuite bathrooms in dorms. Lovely rooftop terrace and bar. Delicious food at the on-site restaurant.

I recently stayed at The Phoenix Hostel in the city center for my trip to Shanghai. The staff was incredibly helpful, especially Jacky, who provided me with great information and even served free tea at the bar. The rooftop bar is a great place to meet other guests, and the restaurant offers excellent food at affordable prices. The location is perfect, with many food options, a museum, a park, and subway stations nearby. I thoroughly enjoyed my stay at The Phoenix Hostel.

I strongly recommend this hotel.

The staff spoke fluent English and provided excellent service. The hostel had a restaurant with a translated menu and affordable prices. The rooftop bar was a great place to relax. The location was near Nanjing Road and within walking distance of the Bund.

Great location, friendly staff, comfortable bed, delicious restaurant, convenient transportation options, clean rooms.

All was perfect.

Helpful staff, comfortable room, rooftop bar, good restaurant, central location.

None.

The hostel was clean and the beds were comfortable. The staff were friendly, helpful, and fluent in English. The location was perfect, within walking distance of The Bund and Nanjing Road, with a metro station nearby. I also took advantage of their reliable airport shuttle service. I highly recommend this hostel for anyone visiting Shanghai.

Would recommend this hotel.