Small, modern design. Walking distance to historical areas. Good breakfast, but small portions. Spacious, bright room for bad weather. Helpful staff, but English not perfect. Good WiFi. Suitable for solo or young couples. Ideal for longer stays.

I had an amazing stay at this luxurious hotel! The location was perfect, situated in the best area of the city. I was able to easily walk to most attractions and there were many great restaurants and clubs nearby. The rooms were impeccable, with soundproofed walls and comfortable amenities like air conditioning and a mini-bar. The staff provided top-notch service, graciously accommodating my requests. I also enjoyed the delicious continental breakfast and the beautiful garden area for leisure.

I highly recommend this place to anyone who wants to relax, have great food, and enjoy the vibrant atmosphere of the city.

I loved the location of Hotel El Penon, situated in an upscale-ish residential and commercial zone along the river. It was perfect for someone like me who enjoys being in direct touch with nature. I had the opportunity to stroll along the river and even spot some interesting birds.

Felt like visiting family, no complaints at all.

I had a great stay at a hotel in a sought-after area with excellent price and location. The staff at the front desk were friendly and the management was very accommodating. The rooms were spacious and clean, with excellent showers. The restaurant had a group of friendly youngsters. I would highly recommend this hotel.

The location is amazing with plenty of nearby restaurants and shops within walking distance. The staff is very friendly and helpful. The rooms are clean and spacious with comfortable beds. The breakfast is good and varied. The area is safe, even at night.

This place is in a great location, within walking distance from historical areas and in the best area of ​​the city. The hotel is situated in a nearby hilltop, offering a stunning view of the surroundings. The service here is outstanding, with room service, dry cleaning, housekeeping, and laundry available. The staff is friendly and accommodating, providing excellent customer service. The rooms are spacious and well-equipped with amenities such as air conditioning, tea and coffee facilities, and a mini-bar. The hotel also offers soundproofed rooms, ensuring a peaceful and comfortable stay. The dining options are great, with a restaurant serving a delicious continental breakfast and a snack bar for quick bites. The hotel provides various facilities such as free Wi-Fi, luggage storage, and a 24-hour reception for convenience. this hotel offers a luxurious and comfortable stay with top-notch services.

I highly recommend this hotel to families.

Our room was comfortable and the location was great for exploring. We were impressed with how quickly the staff responded when we had an issue with the water pressure in our room. we had a pleasant stay at El Penon and would recommend it.

The staff is friendly and helpful. The air conditioner is cold and the TV channels are diverse. The room has a fridge and the shower has enough hot water. The breakfast downstairs is nice. It's located near restaurants and a grocery store.

The hotel is located in the best area of ​​the city, in a modern area with many good restaurants. It is in a prime location close to the San Antonio church, where you can take great pictures of the city from the nearby hilltop. The hotel facilities are clean and well-maintained. The staff at this hotel are friendly and attentive, providing excellent service.

Couldn't stay longer.

I had a fantastic stay at this hotel. The staff, including Angelina, Jenny, Carlos, and the rest, were extremely friendly and went above and beyond to make my stay wonderful. The location is perfect, situated in a modern area with many good restaurants in the best neighborhood. The hotel facilities were clean and well-maintained. The breakfast provided was satisfying and the hotel staff was helpful and cordial. I also appreciated the availability of parking and the convenience of transportation options nearby.

Nothing all good.

Located in a trendy area, this hotel is a great choice for those who want to be close to restaurants and bars. The hotel is within walking distance to main tourist locations and offers clean and spacious rooms with comfortable beds and good water pressure in the bathroom. The cordial staff is always available to help and provides a delicious breakfast with plenty of options.

The noise level from nearby establishments could be bothersome to some guests.

We had a fantastic stay at this luxurious hotel! The location was superb, as it was situated in a very good area within walking distance from historical areas and even in a nearby hilltop. It truly was in the best area of the city. The service was impeccable, with room service, dry cleaning, and housekeeping being of the highest quality. We were also impressed with the range of amenities offered, including laundry services, airport shuttle, and tours/ticket assistance. The room itself was spacious and well-equipped, with amenities such as ironing facilities, air conditioning, tea and coffee facilities, and a mini-bar. And let's not forget the lovely garden furniture that allowed us to relax and enjoy the beautiful surroundings. this place really exceeded our expectations in terms of comfort and quality services.

We definitely recommend this hotel to families.

Friendly staff, excellent recommendations, large and comfortable rooms, great for longer stays, comfortable beds.

Nothing that I didn't like.

Had a fantastic Christmas experience in the city. the hotel offered complimentary cocktails and snacks every evening, which was a wonderful way to unwind after a day of exploring. the location was perfect for exploring the city and we were able to walk to many of the key attractions.

The room was a bit noisy, with traffic from the nearby road and the sound of the elevator waking us up several times during the night. We also found the room to be quite small, with limited space to move around.

The hotel had a great location, close to everything! You could easily walk to all the historical areas and the San Antonio church on the hilltop. The rooms were spacious and comfortable with big beds and hot showers. The staff was friendly and the breakfast was delicious, with plenty of options to choose from. Plus, the hotel had free WiFi and complimentary breakfast until 10am.

That the windows in the rooms couldn't be opened.