Friendly and accommodating staff. Convenient location near restaurants and bars. Safe neighborhood. Private driver available for tours. Good value for money.

It was all superb.

We loved the spacious and quirky junior suite, despite the dated furniture and decor. The staff were nice and the location in Zona Rosa was perfect with many restaurants and entertainment options. Good internet connection and an ideal base for exploring Bogotá.

Felt safe, no complaints whatsoever.

Great location near restaurants and shopping. Friendly staff and spacious rooms with a free upgrade. Good cost-benefit ratio. Inexpensive and reliable taxi service.

Felt happy, no reason to complain.

We had a great stay at Excelsior. The hotel's staff was very friendly and the location was perfect. We were within walking distance of some amazing restaurants and the main shopping areas. The hotel itself may be older, but it was clean and comfortable, especially the bed and bedding. The daily breakfast was sufficient with eggs, fruit, bread, juice. Our room was also surprisingly quiet, allowing us to escape the hustle and bustle of the city. we were pleased with our experience at Excelsior.

Nothing not to love! 😊

As a solo female traveler, I felt completely safe in this trendy and convenient part of the city. The staff at this hotel were incredibly friendly and always ready to help. The room was spacious and the bed was extremely comfortable. The hotel and room were also very clean, making for a pleasant stay. The location was ideal, with plenty of restaurants, bars, and shops within walking distance.

Would definitely recommend this hotel.

Great location, safe and secure, clean and comfortable room, delicious breakfast.

For us it was ideal.

Wonderful staff and spacious rooms

We arrived late at night and were greeted by a friendly security guard, which made us feel safe. Our room was huge with two double beds, a separate lounge room, and a kitchenette. Although the hotel is a bit old, the location was great, close to a vibrant neighborhood. The breakfast was delicious, especially the freshly made scrambled eggs. We also appreciated the helpful tour guide organized by the hotel. I would highly recommend this hotel for its attentive staff, spacious rooms, and convenient location.

Friendly and professional staff

No elevator

Very friendly and accommodating staff. Excellent taxi service. Comfortable rooms and beds. Convenient location with great amenities. Delicious breakfast.

Nothing all excellent.

I had such a pleasant stay at Hotel Excelsior. The staff was incredibly friendly and accommodating, making me feel right at home. The location was perfect, with many local restaurants and bars within walking distance. The hotel even offered a private driver, which I took advantage of to visit the Salt Cathedral and a coffee plantation. While the decor was a bit dated, the sitting room was an added bonus. I do have to mention that there is a bar across the street which played music late into the night, but if you ask for a room in the back, it's much quieter. Despite some minor drawbacks, overall I highly recommend this hotel for its value and location.

Friendly staff, professional service, safe location, near to zona T, good for shopping and eating, clean rooms.

Nothing to mention.

The value for money at Excelsior was fantastic! The room may have been a bit outdated, but considering the price and location, it was a steal. The staff were incredibly helpful and friendly, always going above and beyond to assist us.

The menu for breakfast could use some improvement. It would have been great to have more options like cereal and yogurt available.

This hotel offers great value for money, with affordable prices that won't break the bank. The attention to detail in the rooms, especially the ones with a kitchenette, is impressive. The staff goes above and beyond to ensure a comfortable stay, providing basic amenities and being helpful in every way possible. The location is fantastic, situated in a safe neighborhood with plenty of excellent restaurants and shops just steps away.

Some noise disturbances at night, but overall everything was okay.

The staff were incredibly kind and helpful. They made me feel welcome and were patient with my limited Spanish. The hotel is well located, close to a vibrant area with many bars and restaurants. It is also near a nice neighborhood. The room was clean and comfortable, with a great bed. Additionally, the breakfast was delicious, with a variety of options including eggs, fruit, and fresh juice.

Was all great.

The location was nice, pretty close to shopping area. There were a few options for breakfast.

The worst aspect of my stay was the temperature. The hotel was incredibly cold and the heating system was non-existent.