The value for money at this hotel was excellent, and the room was cozy and well-maintained. The location was convenient with stores and restaurants nearby, and the staff went above and beyond to ensure our satisfaction.

Breakfast offerings could be improved by ensuring the dishes are always fresh and appealing.

The breakfast was delicious and had a good variety of options. the location was convenient, with stores and restaurants nearby. the staff was friendly and helpful.

The room was not cleaned properly, with traces of previous guests and stains on the furniture. the customer service was disappointing, with a lack of response and no refund given for a canceled stay due to medical reasons.

The breakfast spread at the hotel was amazing. I loved the variety of options available. The coffee served was top-notch. The room was cleaned daily and the housekeeping staff was efficient. I had a comfortable stay and would recommend this hotel to others.

The rooms were clean and comfortable with a spacious shower. Staff was friendly and helpful. The hotel location was convenient with various stores and restaurants nearby. The pool and hot tub were enjoyable. a pleasant stay.

Clean and comfortable lodging, with helpful and friendly staff. Great amenities, from the pool and Jacuzzi to the spa and buffet breakfast. Conveniently located surrounded by restaurants and stores. Flexible checkout policy a plus. Perfect place to relax and recharge.

The staff was very friendly and accommodating. the room was clean and well-maintained. the room service was delicious and satisfying.

The pool was disappointing as it was shallow and had an awkward step in the middle. the construction site nearby made it uncomfortable to relax by the pool.

I recently had the pleasure of staying at this luxurious hotel for a night during the Christmas holidays. The location of this place is very handy as it is close to anywhere you plan to go during the day. The staff here is exceptional, from the friendly transportation guy to the courteous front desk crew. They were all very supportive and went above and beyond to ensure my stay was comfortable. The service overall was exceptional, with room service and housekeeping being prompt and efficient. The room amenities were top-notch, with a mini-bar, in-room safe, and a flat-screen TV for entertainment. The hotel also had a spa and wellness center, which was perfect for relaxing after a long day of exploring. The outdoor swimming pool and jacuzzi were a great addition to the amenities.

That the hotel looked a little tired. However, this did not affect my overall experience at all.

This hotel is wonderfully located, a stone's throw away from a number of delightful restaurants and within easy reach of stores. The hotel itself is modern and stylish, and it is in a great area. The hot tub, rooftop pool, and coffee, juice, and cookies set out in the lobby are all fantastic perks.

As some guests have noted, the shuttle service advertised on the website can be a letdown, and the costly paid service leaves something to be desired.

The staff was incredibly warm, helpful, and friendly. They went above and beyond to accommodate us. The hotel facilities were clean and well-maintained. The location was great, with nice restaurants and stores nearby. The breakfast was excellent, and the staff was accommodating.

Nothing, it was perfect.

We stayed here during the Christmas holidays and were extremely satisfied with this venue. The staff here went out of their way for service, and the service room was excellent. We also loved the great area where this hotel is located, which made it easy for us to check out the malls nearby and enjoy the vibrant nightlife. The jacuzzi and pool were operational, and we had an outstanding Colombian breakfast with some international elements. Moreover, we appreciated the free shuttle service and tours/ticket assistance offered here.

Highly recommend this hotel to family due to its great location, friendly staff, and extensive facilities which include a spa & wellness centre, indoor and outdoor swimming pool, steam room, solarium.

The pool area at Sonesta Hotel was a great place to relax and soak up the sun. The comfortable lounge chairs and refreshing water made for a perfect day of relaxation. I highly recommend this hotel for a relaxing and enjoyable stay.

Great Colombian breakfast with some international elements. Shopping malls within walking distance. Vibrant nightlife in the area. Cordial and helpful staff. Good value for money at the hotel spa. Operational jacuzzi and pool.

Felt super comfortable, nothing too much trouble.

Friendly staff, good customer service. Room service food and breakfast were good. Comfortable bed with soft pillows. Blockout blind and good air conditioning. Nice big bath and good hot water service. Wi-Fi worked well. Good desk and comfortable chair for working. Very quiet at nighttime.

Friendly staff, excellent service, delicious breakfast, comfortable beds, spacious rooms, nice pool.

Nothing, all was good.

I recently stayed at this luxurious hotel for a night during the Christmas holidays, and I must say, it exceeded my expectations in every way. From the moment I walked into the modern and clean lobby, I was greeted by friendly and accommodating doormen. The check-in process was quick and efficient, thanks to Carolina, who was knowledgeable and helpful. The room itself was a haven of comfort and relaxation. The bed was incredibly comfortable, with soft pillows that provided a restful night's sleep. The blockout blind and efficient air conditioning ensured a quiet and cool environment. And the highlight for me was the big bath with good hot water service, where I could truly unwind. In terms of amenities, the hotel provided shampoo, conditioner, and body lotion that were of really good quality. The Wi-Fi worked flawlessly, allowing me to continue my remote work without any issues. The desk and comfortable chair in the room provided an ideal space for me to carry out my tasks. the staff was attentive and the service I received from everyone here was exceptional. I will certainly return to this place before I leave.

I wholeheartedly recommend this hotel to anyone looking for a luxurious and comfortable stay. It offers a range of amenities, including a spa & wellness center, indoor and outdoor swimming pools, jacuzzi, sauna, and a fitness studio.