As backpackers, we loved the central location and the affordable price. The staff was friendly and accommodating. The room was comfortable with plenty of pillows and blankets. The WiFi worked well, and there were toiletries in the bathroom. We also appreciated the large fridge that kept our drinks cold. The hotel was near Bolivar Square, making it convenient to explore the city.

Felt like part of the family, no complaints whatsoever.

As young holiday goers, we loved the vintage charm of the Grand Hotel. The elegant decor, spacious rooms, and historic photos of Pereira created a unique experience. The helpful and friendly staff made our stay even more enjoyable. And the highlight? The balcony overlooking the lively streets.

Felt at home, with nothing too much trouble.

Friendly staff, helpful and responsive, upgraded room, comfortable beds, stable WiFi.

Was all great.

The hotel is conveniently located in the city center, right next to the main plaza, making it easy to access everything in the city. The rooms are clean and well-maintained, with daily housekeeping and comfortable beds. The staff are friendly and helpful, providing suggestions for nearby restaurants and even lending an umbrella when it rained.

The breakfast selection could have been better and more varied, with previous guests mentioning a greater variety of options available during the previous administration.

I had a fantastic stay in this hotel! The staff was incredibly friendly and helpful, providing me with lots of options for my itinerary and making sure my family felt welcomed when they joined me later. The hotel's decor was beautiful, and the rooms were spacious and comfortable. The location was perfect, with everything in the city center just a short walk away. Additionally, the breakfast served at the hotel was fresh and delicious.

All was good.

Helpful and friendly staff, great location, comfortable rooms.

Great location and comfortable rooms. The hotel is conveniently located within walking distance of all major attractions. The rooms are well-maintained and clean. The staff was friendly and helpful throughout our stay. The food, especially the bandeja paisa, was delicious. Despite a few minor drawbacks, I would recommend this hotel for its affordable price and excellent location. a good choice for a budget-friendly stay.

Good location, friendly staff. Spacious quadruple room for a family. Helpful with itineraries and tours. Clean rooms, good showers. Convenient travel agent in the lobby.

We stayed at this hotel and had a wonderful experience. The location is perfect, right in the center of the city. It’s so convenient to have everything like stores and restaurants within walking distance. The room was spacious and comfortable, with a modern and clean washroom. The shower had high pressure hot water, which was very relaxing. We also appreciated the presence of a decent gym, as we like to maintain our fitness routine even while traveling. The staff here were very welcoming and accommodating, making our stay even more enjoyable.

We had a great experience at this hotel. The only minor downside was that the service was a bit slow at times.

Great location, walking distance to everything. the staff was really helpful and the rooms were comfortable. the hotel was well maintained and cleaned. Good value for a short stay.

Some noise from the street and neighboring rooms. the windows didn't seal properly.

We had a wonderful stay at this hotel. The staff was great and always went out of their way to assist us. The cleanliness of the room was impressive. The hotel facilities were well-maintained and provided everything we needed. It was a convenient location in central Pereira, close to almost everything in the city.

There was nothing we didn't like.

We loved the friendly and helpful staff who gave us great itinerary options. The hotel's decor and rooms were very nice. The location in downtown Pereira was perfect, as it was close to the main square and near lots of things to do.

There was nothing we didn't like.

Perfect location for dining and shopping. Rooms are cleaned daily. Attentive staff. Seems safe. Affordable.

We had a wonderful experience at this luxurious hotel. The location right in the center was perfect for exploring the city. The staff provided exceptional service, from room service to housekeeping. We were also impressed with the variety of amenities offered, such as the grocery shopping service, laundry service, and welcome drink. The hotel even had tours and ticket assistance available, making it convenient to plan our activities. The room itself was well-appointed, with ironing facilities, air conditioning, and a mini-bar. We enjoyed the sitting area and the dining table provided. The hotel also had a lovely garden with comfortable garden furniture.

The staff were very helpful, spacious quadruple room, good showers, convenient travel agent.

Nothing to dislike.