Great location, friendly staff, early check-in, good breakfast, wifi in rooms.

Nothing negative to say.

Small hotel with helpful staff, organized tours, and bus service. Enjoyed the small pool and rooftop terrace. Appreciated the late check-out option. Convenient location in the old city. Great breakfast served by friendly kitchen staff.

The location of Casa Real was perfect for exploring the city. The rooms were spacious and comfortable, with amazing beds for a good night's sleep. The breakfast provided was decent, offering a good start to the day. The staff, especially one particular member, was friendly and gave great restaurant recommendations. I had a beautiful experience at Casa Real and would recommend it.

The hotel Casa Real is a hidden gem in the heart of a historic city. It offers great value for money, with affordable prices that won't break the bank. The attention to detail is evident throughout, from the well-maintained rooms with air conditioning to the friendly and helpful staff. The location couldn't be better, as it is close to everything you'd want to explore in this beautiful city.

No major issues, everything was okay.

We spent Easter in a charming hotel in the heart of the historic district. We loved the rooftop Jacuzzi with stunning views of the old city and the plunge pool that provided a refreshing break from the Caribbean heat. The hotel is perfectly located for exploring the local shops, restaurants, and street vendors.

The building is not in the best condition, and some things did not work properly. We had issues with the bathroom tap, and the shower provided only intermittent hot water.

This hotel is perfectly located in the heart of the historic city. You can easily explore the beautiful colonial streets and attractions. The staff is very friendly and helpful, providing great recommendations for restaurants. The rooms are comfortable and have air conditioning, providing relief from the hot weather outside. The breakfast, although nothing special, is satisfactory. The small pool is a nice feature, perfect for a quick swim after a long day of exploring.

The bathroom is quite small and the shower tends to flood the floor.

I had a great value for my money at Casa Real Cartagena. The room was clean and comfortable, and the location was perfect for exploring the old town. The staff were friendly and helpful throughout my stay.

The morning meal could have been improved with more variety in the breakfast options.

Great place and wonderful staff! We had a spacious room with beautiful views and the staff, particularly Keli, were always available and helpful. The location was amazing, with a quiet, central street in the historic center. The rooftop deck with a hot tub was a nice addition to relax. The pool in the courtyard was also a decent spot to cool off. The American-style breakfast was good.

Poor value for money. The room did not correspond with the price paid and there were cleanliness issues on two days.

Great value for money, with a comfortable room in a beautiful repurposed mansion. The location was perfect, right in the heart of the old city, and the staff were incredibly friendly and helpful.

Breakfast choices could be improved with more efficient service.