I got great value for my money at Hotel Portofino. The room was comfortable and clean, and the location was perfect with lots of restaurants and shops nearby. The staff, especially Carolina, Sandra, and Yanet, were incredibly friendly and helpful throughout my stay.

The breakfast experience could be improved with more variety of food options.

I had a wonderful stay at a hotel in a great location near Galerias with plenty of eateries and a 24-hour supermarket nearby. The rooms were comfortable and quiet, and the hot water supply and wifi were reliable. The breakfast, though limited, was delicious. The best part is that the room tariff was affordable and offered excellent value for money. I highly recommend this hotel.

During my recent stay in Bogota, I had the pleasure of staying at a brilliant hotel. The location was absolutely fantastic, with a variety of restaurants, bars, and shopping options just a short walk away. I was able to explore the area easily and never once felt threatened as a solo traveler. The staff at the hotel were exceptional, going above and beyond to assist me with navigating the bus system and patiently communicating with me despite my limited Spanish. They were always warm, friendly, and genuinely happy to help. The breakfast provided was convenient and tasty, ensuring I started my day off right. The level of comfort and cleanliness in the rooms was outstanding. As a whole, my experience at this hotel was fantastic, and I would highly recommend it to any traveler.

Convenient location for various activities with reliable wifi. Exceptional and friendly staff who went above and beyond to assist with local transportation. Nearby restaurants, bars, shopping, and supermarket. Tasty breakfast provided. Safe and secure environment.

We had a fantastic stay at this hotel. The staff were exceptional, going beyond their payscale to help us with navigating the bus system and being patient with our limited Spanish. They were genuinely happy and friendly, making us feel welcome throughout our stay. The location of the hotel was brilliant, with a wide range of restaurants, bars, shopping streets, a mall, and a supermarket within a 1-2 minute walk. We also found it convenient to have a delicious breakfast included, so we didn't have to worry about finding a meal in the morning. The hotel's cleanliness was top-notch, and our room was cleaned and restocked with amenities daily. Additionally, the hotel provided parking facilities and easy access to transportation like taxis at a reasonable cost.

There was nothing we didn't like.

Friendly staff. Convenient location. Reliable Wi-Fi. Good breakfast.

The location of the hotel was great, close to shopping centers and restaurants. It was convenient for exploring the city. the staff were friendly and helpful. Breakfast was included and it was delicious.

The hotel was located on a noisy street, which made it difficult to sleep at night. the rooms were small and cramped, with limited amenities.

The staff went above and beyond, assisting with the bus system and being patient with my limited Spanish. The location was ideal, with restaurants, bars, and shopping all within a 2-minute walk. Breakfast was convenient and tasty, and the neighborhood felt safe.

Couldn't fault.

This hotel is perfectly situated, with a wide range of dining options and shopping close by, making it a convenient choice. The area is bustling and can easily be accessed by taxis at a reasonable cost. Additionally, it is located near a shopping center, providing easy access to various facilities and advantages, as mentioned by previous guests.

The walls of the rooms are thin and not soundproof, which can result in noise disruptions from neighboring guests or the nearby club.

Close to Galerías Shopping Centre with plenty of cafes, restaurants, and shops nearby. Good value for the price. Convenient location near the Movistar Arena and La Candelaria. Helpful staff, with Maria and Louis being especially attentive. Room cleaned and restocked daily. Early check-in and luggage storage available.

Felt at home, no reason to complain.

We arrived early and they accommodated our early check-in. Luggage storage available. Friendly staff, with Maria helping with language barriers. Great location with restaurants, bars, and supermarkets nearby. Excellent coffee at the nearby cafe. Room cleaned and restocked daily.

Felt super comfortable, staff went above and beyond.

The hotel is in a great location, close to a shopping center and plenty of eating options nearby. The staff is very friendly and helpful. The hotel is clean and the rooms are restocked with soap and towels everyday. There are transportation options available, such as taxis at a reasonable cost.

Nothing, it was perfect.

The location was very convenient for a city break with plenty of eateries and shopping options within walking distance. the staff were super friendly and went out of their way to be helpful, offering great advice on navigating the local bus system. Breakfast was tasty and saved time in the mornings.

The Wi-Fi signal in the room was weak which made it difficult to stay connected. the towels were stained, but the staff quickly rectified the issue once notified.

Exceptional staff, friendly and helpful. Convenient location with shopping, dining options. Breakfast was tasty.

Nothing, no complaints at all.

Convenient location near shopping, restaurants, and nightlife. Friendly and helpful staff. Clean rooms with daily restocking of amenities. Good breakfast.