We had a delightful stay at a little paradise with access to 4 private hot spring water pools. The cleanliness was impeccable and the staff went above and beyond to ensure our comfort. Highly recommended for nature lovers seeking relaxation and rejuvenation in thermal waters.

We got great value for our money at Termales. The room was spacious and the bed was super comfortable. The location was remote and beautiful, perfect for a relaxing getaway. The staff, especially the front desk, were outstanding and made us feel welcome throughout our stay.

The morning meal could have been better with more variety and options.

Beautiful location with private access to waterfalls and thermal springs. Peaceful and relaxing stay. Good food in the restaurant. Spa and waterfalls close by for a unique experience. Amazing views from the flower lined balcony.

Private hot springs, beautiful location with waterfall, new facilities, nice rooms, friendly staff, prompt room service.

Nothings.

I had an incredible time at this hotel. The facilities were top-notch, with private hot springs and a variety of swimming pools that never felt overcrowded. The location was stunning, set next to a beautiful river and surrounded by towering mountains. The cleanliness of the hotel was impeccable, and the staff were friendly and accommodating. Additionally, the hotel provided convenient transportation options and had ample parking available. The breakfast offered was delicious and there were excellent options for dietary restrictions. I couldn't have asked for a better experience.

Absolutely nothing.

our stay was amazing - rooms were clean and comfy, staff was friendly and helpful, and the view of the waterfalls from our room was beautiful. we'll definitely come back!

Reservations were difficult - couldn't speak to anyone, email for payment never arrived, and couldn't book activities or spa in advance.

I had a wonderful stay at this hotel. The rooms were clean and comfortable, with a beautiful view of the waterfalls. The included breakfast was excellent and the staff, especially Santiago, were friendly and helpful. I enjoyed the thermal pools and the stunning natural beauty of the surroundings. I highly recommend this hotel.

A heavenly escape in the mountains, connecting with nature and getting pampered! Exfoliating my skin with magmatic waters and enjoying stunning views from my balcony. Perfect!

Oh, the excitement of mediocre overcooked dinners and soggy sandwiches. such a delightful disappointment.

Private hot springs and friendly staff were great. The private hot springs were worth the extra drive and offered a tranquil and relaxing experience. The staff at the hotel were very friendly and attentive, making our stay more enjoyable.

The spa experience was not as expected, with a cold facial and little value for the price paid. Additionally, the food at dinner was sub-par and did not meet the expectations of such a nice resort.

Imagine working with a nice coffee, hearing birds and a loud waterfall. Enjoyed the body exfoliation with nature's elements. Relaxing experience with certified sustainability. Nice rooms with great views.

I absolutely loved everything! Terrible, right?

We had a wonderful stay at this hotel! The best aspects were the cleanliness, hotel facilities, and the friendly staff. The rooms were well furnished and the view from the window was stunning, with the hotel located right up against a hill. The pools were clean and the spa services were of high quality, with some treatments even going longer than advertised. The towel service was convenient and the bar by the pool served delicious drinks and food. The location is perfect, with easy transportation and being close to the high mountains. Don't forget to take a dip in the waterfall and enjoy the beautiful nature around!

We had an incredible time at the hot springs, which included a free yoga thermal class. The natural surroundings were stunning, and it was the perfect place to relax and unwind. The hotel itself was connected to the hot springs, giving us exclusive access as guests. The amenities were top-notch, and the hotel staff were friendly and attentive. The restaurant had a great menu, and the bar service was timely. Our hotel room was spacious and well-appointed. we highly recommend Termales for a unique and relaxing vacation experience.

Nothing negative to say. 😊

I recently stayed at a beautiful hotel surrounded by breathtaking nature. The rooms were spacious and comfortable, and the hot springs provided a relaxing experience. The hotel staff was attentive and even checked the mini bar with me. I highly recommend this hotel.

We had an amazing stay at Termales! The hot springs were just a 10-minute walk away, and we were blown away by their beauty. The natural surroundings were so relaxing and provided the perfect escape. The staff were incredibly friendly and made us feel right at home. One of the highlights was the free yoga class in the thermal waters, such a unique and rejuvenating experience. The food options were great, and we also treated ourselves to a wonderful massage at the spa. The views were outstanding, and the hot tubs were fantastic. We loved that there was a designated section just for guests. The rooms were beautifully furnished and the beds and showers were top-notch. We also appreciated the clean pools and public spaces. The spa services were of high quality, with some treatments even going beyond the advertised time. The towel service was also a nice touch, allowing us to exchange towels as needed. Lastly, the poolside bar staff were exceptional, serving delicious drinks and food with a smile.

Nothing to fault here! Everything was perfect during our stay 😊.

I had an amazing experience at the hot springs. The hot and cold waterfalls were a spectacular sight to see, and jumping between them was so much fun. The beautiful surroundings and perfect weather added to the overall experience. The hotel itself was top-notch, with spacious and well-appointed rooms. The hotel staff were friendly and attentive, making my stay even more enjoyable. I highly recommend Termales for a unique and relaxing vacation experience.

Nothing, no complaints at all. 😊