I stayed at Sheraton for a short business trip and was pleasantly surprised. The room size was good, the staff were helpful, and I was greeted with a delicious chocolate muffin, bottle of water, and fruit on arrival. The spa offered a good massage, although the language barrier made it difficult to buy products. The hotel's location was perfect, with the city center within walking distance and a tram right outside. The prices for food and stay were excellent.

Would definitely recommend this hotel.

Extremely comfortable room and beds, accommodating and understanding staff, generous late check out offer, classic charm of the hotel's interior design, delicious and diverse breakfast spread, convenient location near train station and tram.

Absolutely nothing.

Comfortable room and bed, very clean. Attentive staff. Enjoyable afternoon in the bar. Variety of books available. Luggage storage and taxi service offered.

The location of the hotel is convenient, within walking distance of the main square and in the city center. It is also a great base for exploring other nearby cities, such as Budapest. The rooms are comfortable and the beds are fantastic, providing a good night's sleep. The staff is friendly and accommodating, providing excellent service. The breakfast buffet is delicious and offers a wide variety of options. the hotel offers facilities such as a fitness center and a spa, providing guests with additional amenities.

The decor in the hallway and rooms is outdated and needs to be updated.

I had a fantastic stay at this hotel. Located within walking distance of all the main attractions in the city, it made exploring this city extremely convenient. The cleanliness of the hotel was impeccable, making my stay comfortable and enjoyable. The hotel facilities, including the temperature controlled pool and spa, were top-notch. I was highly impressed with the level of service and amenities provided by this hotel.

Nothings.

Great parking, centrally located, comfortable rooms, excellent gym, and spa facilities.

Felt completely relaxed, no complaints whatsoever.

We had an amazing stay at this hotel. The room was impeccably clean and quiet, making us feel right at home. The staff at reception were extremely helpful and friendly. The hotel's location was perfect, just a 10-minute walk from the city center. The breakfast was delicious and the hotel facilities, like the fitness and pool area, were enjoyable.

Nothing to dislike.

Conveniently located with tram station outside, good room size and cleanliness, temperature-controlled pool, excellent spa and pool staff.

The hotel offered a variety of vegetarian and vegan options, catering to our dietary preferences.

Felt welcomed and comfortable right away, with the staff always willing to help.

We had a fantastic stay at this hotel! The location was great, with the city center and Christmas market just a short walk away. The cleanliness of the room was top-notch, and the hotel facilities were excellent. The parking was convenient and hassle-free. The staff was friendly and helpful, from the moment we arrived to the time we checked out. The breakfast was worth booking, with a wide variety of options to choose from. the hotel exceeded our expectations and we would definitely choose it again when visiting this city.

Nothing that we didn't like.

Sheraton in Zagreb provided excellent value for the money. The room was cozy and comfortable, with accommodating staff who went above and beyond to assist us. The location was convenient, close to the train station and tram, and within walking distance of beautiful parks and the central square.

Only one minor suggestion for breakfast selection, it would have been great to have more variety of pastries available.

The room was clean and modern. The hotel had a lovely spa. The staff were friendly and helpful. I enjoyed my stay at Sheraton despite the minor issue of noisy guests in the hallway. I would recommend this hotel.

The hotel offered a cozy and comfortable stay during my Christmas visit. the rooms were well-appointed and had all the amenities I needed. the staff was friendly and provided superior service. the central location of the hotel made it convenient to explore the city center and enjoy the festive Christmas atmosphere.

One of the downsides I experienced was the uninviting wellness center. There was a lack of proper signage, which made me hesitant to enter.

Convenient location, comfortable beds, good room service. Friendly staff, large rooms, ample parking. Great breakfast and restaurants. Perfect gym and pool for younger guests. Lovely spacious lobby for meeting friends. a fantastic hotel experience.

Great holiday experience at a hotel in Zagreb. Loved the location, close to main sights and Christmas markets. The beds were super comfortable and the bathroom was spacious. Enjoyed the delicious buffet breakfast with wine and champagne included. The service was friendly and attentive.

Wished the spa was open longer in winter. Also, not a fan of the swimsuit policy in the saunas.