With its central courtyard and spacious bedrooms, the hotel exudes historical charm. Guests have praised the friendly and helpful staff, who go above and beyond to assist with any requests. the on-site restaurant offers a tasty buffet and a small but satisfying dinner menu. the upper-floor rooms provide a quieter and more peaceful experience.

Some guests have reported noise disturbances and unpleasant odors in certain rooms on the lower levels.

The staff was incredibly friendly and helpful, always with a smile. The hotel's central location in the historic Zona Colonial is very convenient. The colonial architectural design of the hotel is stunning.

Felt very cared for, no complaints.

the hotel was everything I needed – clean, comfortable, and safe. The staff were incredibly helpful and friendly, making my stay even more enjoyable. The colonial architecture and courtyard added a special touch to the overall ambiance. Great location with plenty of nearby restaurants.

gym closure during covid

My wife and I had a delightful stay at Hotel Palacio in the heart of the Colonial Zone. The hotel's beautiful design and elegant decor made us feel right at home. We enjoyed the refreshing swimming pool and the convenient central location. The breakfast was delicious, and the comfortable bed and efficient AC made for a pleasant night's rest. We were also intrigued by the hotel's interesting history, which the staff shared with us.

Would recommend this hotel.

I recently stayed at Boutique Hotel Palacio for a short stay in Santo Domingo. The staff were incredibly friendly and helpful, and their English was excellent. The hotel has 24-hour reception, which was convenient for my early flight arrival. Despite being located in the colonial town, the hotel was quiet and had a great atmosphere. The pool was a bonus in the hot weather. I highly recommend this hotel!

Can't recommend highly enough this hotel.

Great location for easily walking around the colonial area. Traditional and picturesque hotel with accommodating staff. Comfortable king size bed. Helpful staff in finding nearby 24-hour restaurant. Safe area with friendly people. Would definitely come back.

Felt relaxed, no complaints.

This place is situated in the heart of the historical center, making it a perfect location to explore the charming Colonial Zone. The service here is top-notch, from the friendly and helpful staff at the front desk to the attentive housekeeping. The room amenities are excellent, with everything I needed for a comfortable stay, including air conditioning, a mini-bar, and a cozy sitting area. The dining options are also impressive, with a delicious buffet breakfast and a bar/lounge area for evening drinks.

The breakfast was not included in the room rate and was quite expensive. Additionally, there was some noise from nearby festivities and dogs in the area at night.

The room was spacious and the bathroom was clean and comfortable. The location in the historic district was perfect, with easy access to restaurants, shops, and the church we needed to attend for Easter. Additionally, the staff was friendly and welcoming, which made our stay more enjoyable.

The food was either undercooked or overcooked, and the variety was lacking. Additionally, the amenities were not up to par.

Beautiful, clean, comfortable hotel with a gorgeous courtyard. Sparkling pool, authentic artwork, cute gym, secured garage parking, friendly staff.

Couldn't stay longer.

This hotel feels like home, with great facilities, excellent staff, and a perfect location. The private swimming pool was a highlight. Thank you, Ana Yasmin, for an unforgettable stay in Santo Domingo!

Not one thing.

I had a fantastic stay at this hotel right in the center of the old town. The location is perfect, with the hotel situated in a medieval-style little castle. The cleanliness of the hotel was impeccable, and the facilities, especially the open-air pool, added to the luxury feel. The staff went above and beyond to make my visit comfortable, from the professional service to the delicious continental breakfast. Being in the heart of the old town, there were plenty of shops, restaurants, and historical sites within walking distance.

Don't have any issues at all.

I recently stayed at a hotel in a beautiful historic building. The location was great, right in the heart of the Colonial Zone. The staff was wonderful and I felt well taken care of- from the bell staff to the front desk. My room was comfortable and had all the amenities I needed such as air conditioning and tea & coffee making facilities. The hotel also offered a delicious breakfast each morning in a charming courtyard.

I would highly recommend this hotel to anyone, including my family and friends.

The stunning architecture and luxurious feel of the hotel create a truly memorable experience. The professional and kind staff ensure a comfortable stay. The central location in the Colonial Zone allows for easy access to shopping, dining, nightlife, and historical sites. Each room offers a unique and accommodating experience for both romantic getaways and family trips.

Nothing, all was good.

I had a fantastic stay at this hotel. The location in the colonial area was perfect, as it was in the center of Santo Domingo and close to everything I wanted to see. The hotel had excellent facilities, including two beautiful patios where I could relax and meet people. The cleanliness of the rooms was impeccable, and the staff went above and beyond to ensure my comfort. The breakfast was delicious and always brought to my room exactly how I wanted it. this hotel provided a unique sense of tranquility in the heart of the city.

Hard to think of anything negative. This hotel offered everything I needed and more.

Perfect location. Historic and beautiful. Secure parking. Helpful staff. Close to supermarket and restaurants. Quiet and relaxing retreat. Well-appointed rooms with preserved architecture. Dominican-style breakfast. Affordable rates.

Couldn't find any faults at all.