The staff was exceptional, particularly Emmanuelle, the guest services representative, and the Entertainment Staff: Yunely, Anyory, and Daniel. The hotel has a beautiful location with breathtaking ocean views. The food was well-prepared, especially at the a la carte restaurants. The hotel offered a free shuttle to the nearby Cayo Levantado beach.

There was nothing I didn't like.

Excellent service by staff, especially Emmanuelle from guest services. Entertaining and friendly staff, including Yunely, Anyory, and Daniel from the entertainment team. Impressive ocean views from all rooms. Personalized experience provided by the hotel. Quiet and clean beach, with no salespeople. Good variety of food options and high-quality alcoholic drinks available.

Stayed here during Christmas. The beach was small but the ocean was warm and great for swimming. The food quality was above average, with a wide range of options. The staff was friendly and provided great service. The shuttle transfers were smooth and efficient. Ideal for couples seeking a peaceful getaway.

The pool was small and lacked sufficient shading. The room cleaning service was not always reliable.