The check-in/check-out process was smooth. The hotel provided us with extra time before checkout and even offered a courtesy room for us to freshen up after. The staff went above and beyond to ensure we had a great stay. The room service was excellent and they followed up to make sure our food was delivered perfectly. The beach was stunning with beautiful water and sand. The gardens and overall property were well-maintained. There were plenty of diverse restaurant options to choose from, with some standout options like Passion, Vento, and Bana. The gym setup was good, although it could benefit from additional equipment. The beach and sea were well-maintained and provided an amazing experience. The personal butler service was a nice touch. The size of the room was spacious and comfortable.

Felt like royalty, no complaints at all.

La struttura è in una posizione ottima per le escursioni e offre una vista magnifica da tutte le stanze. Le camere al quarto piano sono ristrutturate di recente e sono state definite "eccezionali" dai clienti. La pulizia è superlativa e i bagni spaziosi. Inoltre, la colazione a buffet offre una vasta selezione di torte, brioche, pane integrale, affettati e molto altro ancora. Un punto a favore è anche la presenza di un angolo benessere con vasca idromassaggio, sauna e bagno turco.

Purtroppo alcune camere hanno un arredamento un po' retro e possono risultare semplici e piccole. Inoltre, alcuni clienti hanno segnalato letti matrimoniali composti da due materassi singoli, che potrebbero non essere comodi per dormire in coppia.

Stunning architecture, beautiful private beach, attentive staff, incredible grounds, fabulous pool.

Can’t think of anything.

I recently stayed at Paradisus in Punta Cana for my anniversary and it was excellent. The room was very comfortable and the dinner at the Japanese restaurant was fantastic. The bar had excellent drinks and the restaurant that opened after lunch was also great. The property had beautiful views and the staff, especially our butler Matiel, were amazing. He made our stay enjoyable and even decorated the room for my partner's birthday. Highly recommended!

Totally recommend this hotel!

We recently stayed at Paradisus, and it was a delightful experience. The hotel grounds are beautifully landscaped, with a lovely garden and a pristine beach. Our room had an incredible ocean view that took our breath away. The variety of restaurants is impressive, especially Passion, Vento, and Bana. The gym setup is great, although some additional equipment would be beneficial. The beach is well-maintained, and the sea is fantastic. The personal butler service was a nice touch, and the spacious room added to our comfort.

Would recommend this hotel.

The resort had a beautiful landscape and was well maintained. The beachfront was wide and deep with plenty of chairs and shaded areas. The pool was recently renovated and never felt crowded. The bartenders at the pool were entertaining and friendly.

The communication and organization at the resort was poor. The food quality and room service orders were not good.

I stayed at Paradisus for a week and it was incredible! The staff was amazing, from the cooks to the friendly royal service staff. The beach was one of the best I've been to, and Gabi Beach had the most delicious food for all meals. The property grounds were lush and beautiful, with a great pool and a fun beach party. The atmosphere was perfect and the staff made sure we had an amazing stay. We will definitely be back!

Would definitely recommend this hotel.

The lobby and ala carte restaurants were excellent. The staff was friendly and the beach bbq was enjoyable. The gym was a nice place to work out. The rooms were spacious and clean, although one of the rooms had a non-functional shower.

Felt completely happy, nothing was too much trouble.

The resort had great beaches, excellent service from the staff, and delicious food in most of the restaurants.

Felt very welcome, no reason to complain.

The staff service was wonderful. Beautiful location and facilities. Truly all-inclusive. Clean room and excellent bed. Quiet area and clean field. Excellent attention from the employee Esmelvin Vivas.

Cannot find any fault.

The facilities at Paradisus Punta Cana Resort were outstanding, providing everything we needed for a great stay. The check-in/check-out process was smooth, and they even offered us an extra hour before checkout. The rooms were comfortable, and the Japanese restaurant served delicious food. The bar drinks were excellent, and there was another restaurant open after lunch. We also appreciated the effort they made to accommodate us in the a la carte restaurants when they were full. it was a great place to celebrate our wedding anniversary.

We felt very welcomed at Paradisus Punta Cana Resort and had no complaints whatsoever.

Smooth checkin/checkout process, great food and drinks, excellent pools, beautiful beach access, helpful and friendly staff, amazing atmosphere.

It was all superb.

The gardens and property are beautiful. The diverse restaurants are extraordinary. The gym set up is great. The beach is well maintained and the sea is wonderful. The personal butler service is amazing. The weather is nearly always nice. The staff is friendly and helpful. The room size is impressive.

Nothing, no complaints at all.

The location of the hotel is convenient, with a trolley available to take you to the buffet and restaurants. It's also within a 10-minute walk to the beach, perfect for guests who want to soak up the sun and enjoy the sea. Another advantage is the Royal Service adults only area, providing a more exclusive and peaceful atmosphere. The rooms are clean and well-maintained, with a comfortable bed and a spacious bathroom. The service is friendly and attentive, making guests feel welcomed. The breakfast offers a variety of options and the view from the resort is breathtaking.

We had an incredible stay at this resort. The staff, especially the royal service staff, were extremely friendly and helpful. They went above and beyond to ensure we had an amazing experience. Our butler, Steve, was attentive and made all our decisions easier. The hotel facilities were top-notch, and the cleanliness was outstanding. The beach was the nicest we have ever experienced, with well-maintained sunbeds and a private area just a 10-minute walk away. The location was convenient, with easy transportation to and from the airport. The breakfast offered a wide variety of options, and the staff were always attentive and friendly.

Everything great. No complaints.